Avamar DB2-sikkerhedskopiering mislykkes "Kan ikke gyde Avdb2 til sikkerhedskopiering", og fejlen SQL2025N i db2diag-loggen

Avamar DB2-sikkerhedskopiering mislykkes eller fuldføres med undtagelser. Meddelelsen db2diag.log Viser en kreditorfejl og en SQL2025N I/O fejl kort tid efter, at sikkerhedskopieringen starter. 

Meddelelsen avdb2 log viser følgende:

2023-01-13 02:30:10 avdb2 Info <6688>: Process 965860 (/usr/local/avamar/bin/avdb2) finished (code 170: completed with errors, client log should be examined)
2023-01-13 02:30:10 avdb2 Warning <6690>: CTL workorder "DB2_DB_0220-DBNAMEXDS01_DB-1673547600007#1" non-zero exit status 'code 170: completed with errors, client log should be examined'
2023-01-13 02:30:10 avdb2 Error <16720>: Unable to spawn Avdb2 for backup/restore of [db2inst1/DBNAME db2inst1/DBNAME].
2023-01-13 02:30:10 avdb2 Info <6686>: Process 966206 (/usr/local/avamar/bin/avtar) for workorder DB2_DB_0220-DBNAMEXDS01_DB-1673547600007#201 started
2023-01-13 02:30:10 avdb2 Info <10684>: Setting ctl message version to 3 (from 1)
2023-01-13 02:30:10 avdb2 Info <16136>: Setting ctl max message size to 268435456
2023-01-13 02:30:13 avdb2 Info <6688>: Process 966206 (/usr/local/avamar/bin/avtar) finished (code 0: success)
2023-01-13 02:30:13 avdb2 Error <16729>: Unable to get the list of backup images from the child process.
2023-01-13 02:30:13 avdb2 Info <9772>: Starting graceful (staged) termination, Unable to get the list of backup images from the child process. (wrap-up stage)

Med fejlfinding aktiveret, kan også se fejl, der ligner denne vedrørende procesfillås:

2023/01/12-18:20:04.79408 [ctl_conn_recv-DB2_DB_0220-DBNAMEXDS01_DB-1673547600007#1] ctl_connection::lowdata:
recv:<status_wrapup_summary pid="Hidden DB2 backup" exitcode="22" numbytes="0" startUTC="2023-01-12 18:20:04" pidnum="1055" newbytes="0" backuptime="0" finishUTC="2023-01-12 18:20:04" errorcode="10003" key=
"1009-DB2_DB_0220-DBNAMEXDS01_DB-1673547600007#1" cid="DBNAMExds01" mid="965949/965949/33" last_ctl_man_key="1009-DB2_DB_0220-DBNAMEXDS01_DB-1673547600007#1" wid="DB2_DB_0220-DBNAMEXDS01_DB-1673547600007#1"
errormessage="code 153: lock error - process already running or error creating local lock file" errorrealm="">

Fejl fra db2diag.log Lige efter sikkerhedskopiering starter:

2023-01-17-03.30.03.849521+480 I300934E909 LEVEL: Error
PID : 9696 TID : 140540540610304 PROC : db2sysc 0
INSTANCE: db2inst1 NODE : 000 DB : DBNAME
APPHDL : 0-55065 APPID: *LOCAL.db2inst1.230116193009
AUTHID : DB2INST1 HOSTNAME: db2hostname
EDUID : 32933 EDUNAME: db2med.30870.0 (DBNAME) 0
FUNCTION: DB2 UDB, database utilities, sqluMapVend2MediaRCWithLog, probe:699
DATA #1 : String, 144 bytes
Vendor error: rc = 25 returned from function sqluvput.
Return_code structure from vendor library /usr/local/avamar/lib/libdb2_avamarloader.so:

DATA #2 : Hexdump, 48 bytes
0x00007FD47978F350 : 1701 0000 4176 7461 7220 496E 7075 742F ....Avtar Input/
0x00007FD47978F360 : 4F75 7470 7574 2065 7272 6F72 2E00 0000 Output error....
0x00007FD47978F370 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

2023-01-17-03.30.04.850521+480 E301844E535 LEVEL: Error
PID : 9696 TID : 140540540610304 PROC : db2sysc 0
INSTANCE: db2inst1 NODE : 000 DB : DBNAME
APPHDL : 0-55065 APPID: *LOCAL.db2inst1.230116193009
AUTHID : DB2INST1 HOSTNAME: db2hostname
EDUID : 32933 EDUNAME: db2med.30870.0 (DBNAME) 0
FUNCTION: DB2 UDB, database utilities, sqluMCWriteToDevice, probe:1304
MESSAGE : Media controller -- problem writing to vendor device. rc = -2025

2023-01-17-03.30.04.850898+480 E302380E571 LEVEL: Error
PID : 9696 TID : 140540540610304 PROC : db2sysc 0
INSTANCE: db2inst1 NODE : 000 DB : DBNAME
APPHDL : 0-55065 APPID: *LOCAL.db2inst1.230116193009
AUTHID : DB2INST1 HOSTNAME: db2hostname
EDUID : 32933 EDUNAME: db2med.30870.0 (DBNAME) 0
FUNCTION: DB2 UDB, database utilities, sqluMCWriteToDevice, probe:1304
MESSAGE : SQL2025N An I/O error occurred. Error code: "". Media on which this
error occurred: "".

Denne fejl opstår på grund af forkert bruger eller forkerte tilladelser til Avamar /usr/local/avamar/var/clientlogs Biblioteker: 

Eksempel på forkerte tilladelser, der forårsagede problemet i dette tilfælde:

drwxr-xr-x 2 root root 20480 Jan 17 08:00 clientlogs

Mappen skal som minimum have læse+eksekveringstilladelse for den db2-bruger og -gruppe, der bruges til sikkerhedskopieringsjobbet.

Nedenfor er et eksempel på en kommando, som kan bruges til at løse problemet. Dette skal justeres, så det stemmer overens med operativsystemets Avamar-sti og db2-administratorgruppenavnet.

Kommandoerne skal køres som rodbruger.

chown root:db2iadm1 /usr/local/avamar/var/clientlogs

Eksempel på kommando til indstilling af minimumstilladelser:

chmod 755 /usr/local/avamar/var/clientlogs