PowerFlex 4.X: Unable to Access PowerFlex Manager User Interface

概要: The UI login page loads, but entering credentials shows an error; Pod remain running while authentication stalls at the SSO stage

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現象

-The PowerFlex Manager UI login screen displays, but login attempts do not succeed. 

-After entering credentials, users encounter an error screen (see screenshot below).

PowerFlex GUI PFMP

原因

  • Clearing cache and browser history did not work
  • Checked the pods' status using the below command and all pods were "Running"
kubectl get pods –n powerflex
  • I checked the asmManager pod logs, and it appeared login attempts were stuck at the SSO login stage

解決方法

Restart the keycloak pods using the command below. 

kubectl rollout restart sts -n powerflex keycloak

 

Note:  As observed, "rollout restart deployment" only starts one key cloak pod, so you must restart the other key cloak pod separately.
 
Related articles:

 

その他の情報

Issue can also be observed when upgrading from 4.6 to 4.8 because IPAM service was not created.
creating the IPAM service will resolve the issue:

cat << EOF | kubectl apply -f -
apiVersion: helm.toolkit.fluxcd.io/v2
kind: HelmRelease
metadata:
  name: ipam
  namespace: powerflex
spec:
  chart:
    spec:
      chart: ipam
      reconcileStrategy: ChartVersion
      sourceRef:
        kind: HelmRepository
        name: flux-helmrepo
        namespace: powerflex
      version: 4.8.0-665
  dependsOn:
  - name: temporal
  install:
    remediation:
      retries: 12
  interval: 60s
  releaseName: ipam
  targetNamespace: powerflex
  upgrade:
    remediation:
      retries: 12
  values:
    dbConnection:
      host: postgres-ha-cnpg-pooler.powerflex
    debug: false
    image:
      repository: dockerrepo:30500/pfxm-ipam
EOF
 

対象製品

PowerFlex Appliance, ScaleIO, PowerFlex appliance Intelligent Catalog Software, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R640

製品

PowerFlex rack, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525 , PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex rack connectivity, PowerFlex rack HW, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840 ...
文書のプロパティ
文書番号: 000233358
文書の種類: Solution
最終更新: 14 8月 2026
バージョン:  6
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