NetWorker: Save set ssretent shouldn't be allowed to be shorter than ddrltime lock time

概要: Starting NW 19.13.0.3, save set with DD retention lock enabled is allowed to change ssretent and ssbrowse. It mistakenly allows save set retention time shorter than ddrltime lock time

この記事は次に適用されます: この記事は次には適用されません: この記事は、特定の製品に関連付けられていません。 すべての製品パージョンがこの記事に記載されているわけではありません。

現象

Save sets are not able to remove from Data Domain Retention Lock Governance (DDRLG) enabled devices 

The following error is observed in the server daemon.raw:

  • Linux: /nsr/logs/daemon.raw
  • Windows (Default): C:\Program Files\EMC NetWorker\nsr\logs\daemon.raw
  • NetWorker: How to use nsr_render_log to render .raw log files 
    71193 06/30/2026 03:44:31 PM  nsrd NSR info Media Info: Unable to remove SSID file '/nwserver/DDBackup/99/71/87030a3c-00000006-00405617-6a405617-00015000-f51fbb56' on device 'DEVICE_NAME': Removing the path '/nwserver/DDBackup/99/71/87030a3c-00000006-00405617-6a405617-00015000-f51fbb56' failed (Deleting '/nwserver/DDBackup/99/71/87030a3c-00000006-00405617-6a405617-00015000-f51fbb56' failed [5520] ([ 8561] [140433236039424] Tue Jun 30 15:43:46 2026
            ddp_unlink() failed, su_name=nwserver, path_name=DDBackup/99/71/87030a3c-00000006-00405617-6a405617-00015000-f51fbb56, Err: 5520-Cannot delete or modify a retention locked file (edited)

原因

Save set's retention time was changed to a time less than DDRL locktime
Example: 

[root@nwserver ~]# mminfo -avot -r ssid,cloneid,name,savetime,ssretent,ssbrowse,ddrltime -q ssid=4216343
 ssid         clone id name                            date    retent   browse  ddrltime
4216343     1782601299 E:\                          06/27/2026 08/01/2026 08/01/2026 07/27/2026

[root@nwserver ~]# nsrmm -S 4216343 -e 06/28/2026 -w  06/28/2026
If this save set has dependents with longer browse or retention periods, the dependent savesets will not be browsable after this saveset's browse and expiration dates.
Are you sure you want to change the browse policy expiration to `Sun Jun 28 00:00:00 2026' and the retention policy expiration to `Sun Jun 28 00:00:00 2026' for this saveset? (yes/no)  [no] yes
The browse time and the retention time for the save set name 'E:\' with save set ID '4216343'have been changed to 'Sun Jun 28 00:00:00 2026' and 'Sun Jun 28 00:00:00 2026', respectively.

[root@nwserver ~]# mminfo -avot -r ssid,cloneid,name,savetime,ssretent,ssbrowse,ddrltime -q ssid=4216343 ssid clone id name date retent browse ddrltime 4216343 1782601299 E:\ 06/27/2026 06/28/2026 06/28/2026 07/27/2026


Issue identified as defect NETWORKER-133878.

Impacted: NetWorker 19.13.0.3 (and later).

解決方法

This will be addressed in a future NetWorker release.

対象製品

NetWorker

製品

NetWorker Family
文書のプロパティ
文書番号: 000489214
文書の種類: Solution
最終更新: 17 7月 2026
バージョン:  1
質問に対する他のDellユーザーからの回答を見つける
サポート サービス
お使いのデバイスがサポート サービスの対象かどうかを確認してください。