Dell Unity: Uploading the Unity Upgrade File Fails With Error Code: 0x7d13001
요약: When uploading the Unity OE Upgrade file, it fails with error code: 0x7d13001.
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증상
After Steps 5 and 6, when reaching 99% progress, the following error message displays in Unisphere UI:
"The system encountered an unexpected error. Search for the error code on the support website or product forums, or contact your service provider, if available. (Error Code:0x7d13001)"
원인
An issue occurs when uploading the Unity OE file. There are generally two (2) reasons:
- The file is corrupt.
- Likely the file did not copy entirely from Support Pages or other locations.
- There is an intermittent connectivity issue between the Unisphere UI and the location where the OE file was copied from.
해결
- Restart the Unity Management Services and attempt the upgrade again from Step 1.
- Verify that the OE File is not corrupt.
- Download the image again.
- Verify that the size of the file matches both locations.
- Review the md5sum of the upgrade filev
- Review the size of the file.
For additional help, contact Dell Technical Support and reference Article 000541355.
해당 제품
Dell EMC Unity, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Hybrid문서 속성
문서 번호: 000058591
문서 유형: Solution
마지막 수정 시간: 28 10월 2025
버전: 3
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