Avamar: Backend report fails when backup is on Data Domain

Resumo: Avamar Backend report ends with "Failed" when a client's data is on Data Domain.

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Sintomas

A backend report for on an Avamar client which backs up to Data Domain ends with the status "Failed".

A backend report for on an Avamar client which backs up to DataDomain ends with the status "Failed".
The activity details in the 'session Drill-Down' screen shows:

The activity details in the 'session Drill-Down' screen shows:
If the backup is run by command line (with or without verbose mode), it completes. 
admin@utility:~/>: backendreport --include=/SomeDomain/SomeClient
============================== Running backendreport [7.1.1-145] =============================
INFO: Inclusion patterns are: "/SomeDomain/SomeClient"
REPORT: Approximately 7758798 MB of new data in 27468 backup(s) of 1 client(s) to be replicated
INFO: Replicating "/SomeDomain/SomeClient" to "/REPLICATE/SomeDomain/SomeClient" (approx. 0 MB: small client)
avtar Info <6654>: Replicating backup 81, Label "Default Schedule-SomeDomain Agent-1433196063382", 6.977 GB
dpncron.pm::docmdout got exit code 256 from 'replicate  --backend-capacity-report --include='/SomeDomain/SomeClient' ', returning 0
<backendreport version="7.1.1-145" reporttime="2015/06/15-09:29:22" bytessent="0" totaltime="0.2"> </backendreport>
completed backendreport (pid=123846)
============================== Finished backendreport ======================================== 

Causa

The Avamar backend capacity report does not currently support clients backed up to Data Domain.

This is normal and expected functionality and is documented in the Avamar v7.1 Reports guide.


 

Resolução

Ensure that none of the clients in the report have data backed up to Data Domain.

Produtos afetados

Avamar

Produtos

Avamar
Propriedades do artigo
Número do artigo: 000038505
Tipo de artigo: Solution
Último modificado: 06 fev. 2025
Versão:  6
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