NVP vProxy: SQL Server 2022 VM back-ups mislukken met "'Unable to log in to SQL Server instance... Foutcode = 1359.'"

Resumo: Het NetWorker VMware Protection (NVP) vProxy apparaat is geconfigureerd om een back-up te maken van een SQL Server 2022 VM met BEHULP van MSVMAPPAGENT. De back-up mislukt met "'Unable to log in to SQL Server instance... Foutcode = 1359.'" ...

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Sintomas

  • SQL Server 2022 app consistent back-ups (MSVMAPPAGENT) zijn geconfigureerd met behulp van het NetWorker VMware Protection (NVP) vProxy apparaat.
  • De VM-back-up mislukt met de volgende fout die is vastgelegd in het logboek van de VM-back-upsessie:
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: NetWorker VM agent for Microsoft Applications version 19.4.0.0 is present on VM VM_NAME (vm-45)
2023-06-17T00:00:18Z ERROR:  [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications command error: exit status 120
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] "Text": "Backup has FAILED.  Backup of the application \"MSSQL\" on the virtual machine \"INSTANCE_NAME\" has failed.  Unable to perform MSSQL Agent operation 'validate_application' on VM VM_NAME (vm-45):  NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'\n", 

Causa

Het vProxy apparaat gebruikt MSVMAPPAGENT 19.4.0.0. 
vproxy01:~ # rpm -qa | grep -i emc-vProxy
emc-vProxy-FLRAgent-4.3.0-46_1.x86_64
emc-vProxy-4.3.0-46_1.x86_64
vproxy01:~ #
vproxy01:~ # ls -l /opt/emc/sw-repo/msvmappagent/windows/
total 22340
-rw-r--r-- 1 root root 22872392 Apr 22 03:02 msvmappagent-19.4.0.0-x64.exe
NetWorker 19.4.0.0 biedt geen ondersteuning voor SQL Server 2022.

Resolução

Dit probleem is gemeld aan NetWorker Engineering. Een toekomstige vProxy versie ondersteunt SQL Server 2022. Dit KB-artikel wordt bijgewerkt zodra een versie wordt bepaald.

Oplossing:
Installeer de NetWorker-client- en NetWorker Module for Microsoft -pakketten (NMM) op de SQL Server 2022-machine. Beide pakketten moeten minimaal 19.7.0.x zijn. SQL-back-ups kunnen worden verkregen met behulp van de NMM-clientsoftware.
NMM-pakketten en documentatie zijn beschikbaar via: https://www.dell.com/support/home/product-support/product/networker-module-for-microsoft/drivers

Produtos afetados

NetWorker

Produtos

NetWorker Family, NetWorker Series
Propriedades do artigo
Número do artigo: 000216567
Tipo de artigo: Solution
Último modificado: 27 mar. 2025
Versão:  4
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