PowerStore: Filesystem usage capacity alerts disabled after upgrade.

Resumo: After upgrading an appliance from PowerStoreOS 2.1 (or earlier) to PowerStoreOS 3.0 (or later version), Filesystems that were created before the upgrade will not trigger FS's usage capacity alerts. The Health Check thin package has a check to detect this condition. ...

Este artigo aplica-se a Este artigo não se aplica a Este artigo não está vinculado a nenhum produto específico. Nem todas as versões do produto estão identificadas neste artigo.
Confira outros recursos

Sintomas

After upgrading an appliance from PowerStoreOS 2.1 (or earlier) to PowerStoreOS 3.0 (or later version), Filesystems that were created before the upgrade will no longer trigger FS's usage capacity alerts.

The Health Check thin package has a check to detect this condition.

Example screenshot for System Check:
image.png


Example output for System Health Service Script (svc_health_check) using an SSH connection: 
$ svc_health_check run -rhc sdnas_capacity_alert_check
Name                               Location  Status     Description
File System Capacity Alert Check   node_a    Passed
File System Capacity Alert Check   node_b    Failed     Found file systems without capacity alert capability. (KB#000217839)
 
 
SUMMARY Status: Failed
   Passed:      1
   Failed:      1
   Total:       2

Causa

Due to a change in SDNAS in PowerStoreOS 3.0, the space alert thresholds settings are reconfigured. A new capability to have per-filesystem thresholds is introduced and during the upgrade are not properly initialized to the proper defaults.

In case the appliance runs out of space, all Filesystems that were created in 2.1 or earlier versions, before the upgrade to 3.0.x or later, will no longer trigger Filesystems usage capacity alerts.



Resolução

The issue is fixed in 3.6.1.0.

To resolve this issue if it has occurred, upgrade to 3.6.1.0 code or later. 
If system was upgraded from version 2.1.x (and earlier versions) to a version prior to 3.6.1.0 and no alert was received for capacity issues, upgrade to 3.6.1.0 or later. If upgrade cannot be performed to 3.6.1.0 or later, contact support to verify the issue and for a fix to be applied. Reference this KB Article for expedited assistance. 

Produtos afetados

PowerStore
Propriedades do artigo
Número do artigo: 000217839
Tipo de artigo: Solution
Último modificado: 14 jun. 2025
Versão:  8
Encontre as respostas de outros usuários da Dell para suas perguntas.
Serviços de suporte
Verifique se o dispositivo está coberto pelos serviços de suporte.