ECS - Grafana Advanced Monitoring - Data Access Performance shows No data points after upgrade

Resumo: Grafana Advanced Monitoring - Data Access Performance shows "No data points" after upgrade when the ECS is DR only with no I/O.

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Sintomas

After an ECS code upgrade the ECS UI is not showing any data in Grafana/Advanced Monitoring/Data Access Performance - Overview.

The counter stopped to draw the line in the graph during the upgrade.
Probably the counter is showing Min: 0, Max: 0, Avg:0 already as shown below.

ECS UI is not showing any data in Grafana / Advanced Monitoring / Data Access Performance - Overview

Later it is only showing "No data points":
ECS UI is not showing no data points in Grafana / Advanced Monitoring / Data Access Performance - Overview

 

Causa

The ECS is used as DR site only and no I/O is made to the ECS since the upgrade.

Database monitoring_main Performance metrics in this database are raw, each is split by data node, that is all have node and node_id tags. Most of the integer fields are increasing counters that are values that increase over time. Increasing counters restart from zero after datahead service restart.

Resolução

Verify if there is any I/O using kpi tool for checking if this ECS is DR/passive only.

Command: 
kpi -start 5d

Example:
admin@ecsnode-1:~> kpi -start 5d
kpi v1.3.1 (svc_tools v2.15.0)                 Started 2024-02-14 14:23:05

Time range:                    2024-02-09 14:23:05 - 2024-02-14 14:23:05



                                     All Requests                                                   500 Errors                       
Node                 GETs      PUTs      POSTs     DELETEs   HEADs    Total       GETs    PUTs    POSTs   DELETEs  HEADs   Total     % Fail

r1n1                 0         0         0         0         0        0           0       0       0       0        0       0         0.00 
r1n2                 0         0         0         0         0        0           0       0       0       0        0       0         0.00 
r1n3                 0         0         0         0         0        0           0       0       0       0        0       0         0.00 
r1n4                 0         0         0         0         0        0           0       0       0       0        0       0         0.00 
r1n5                 0         0         0         0         0        0           0       0       0       0        0       0         0.00 

Totals               0         0         0         0         0        0           0       0       0       0        0       0         0.00 
Req Error %:                                                                      0.00    0.00    0.00    0.00     0.00    0.00      

--------------------------------------------------------------------------------------------------------------------
Non-200 Response codes
--------------------------------------------------------------------------------------------------------------------

Resp Code  Description            GETs    PUTs    POSTs   DELETEs  HEADs   Total   % Total Reqs
-----------------------------------------------------------------------------------------------
500        Internal Server Error  0       0       0       0        0       0       0.00        

admin@ecsnode-1:~> kpi -start 48d -cas
kpi v1.3.1 (svc_tools v2.15.0)                 Started 2024-02-14 14:23:14

Time range:                    2024-02-09 14:23:14 - 2024-02-14 14:23:14



                               All Requests                                                       -10005 Errors                        
Node                 READs   WRITEs   DELETEs   EXIST_CHECKs   Total            READs   WRITEs  DELETEs  EXIST_CHECKs      Total     % Fail

r1n1                 0          0        0         0             0                0       0        0         0              0         0.00     
r1n2                 0          0        0         0             0                0       0        0         0              0         0.00     
r1n3                 0          0        0         0             0                0       0        0         0              0         0.00     
r1n4                 0          0        0         0             0                0       0        0         0              0         0.00     
r1n5                 0          0        0         0             0                0       0        0         0              0         0.00     

Totals               0          0        0         0             0                0       0        0         0              0         0.00     
Req Error %:                                                                      0.00    0.00     0.00      0.00           0.00      

--------------------------------------------------------------------------------------------------------------------
Non-200 Response codes
--------------------------------------------------------------------------------------------------------------------

Resp Code  Description    READs   WRITEs  DELETEs  Total   % Total Reqs
-----------------------------------------------------------------------
-10005     FP_SERVER_ERR  0       0       0        0       0.00        

admin@ecsnode-1:~>

If there is no I/O, the "ECS Monitoring Guide" is showing the reason for "No data points".
https://dl.dell.com/content/manual30979383-ecs-3-8-monitoring-guide.pdf?language=en-us

At page 72, it explains that the counter is reset after dataheadsvc restart. If no I/O, the counter is not populated.
Page 72 of ECS Monitoring Guide, it explains that the counter is reset after dataheadsvc restart.

If temporarily putting I/O to the ECS, the counter gets populated again.





Produtos afetados

ECS

Produtos

ECS Appliance Gen 1, ECS Software, Elastic Cloud Storage
Propriedades do artigo
Número do artigo: 000222136
Tipo de artigo: Solution
Último modificado: 20 fev. 2024
Versão:  1
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