PowerEdge: Dell Power Supply part X1HXF, Under Voltage Fault Detected

Summary: Dell Chicony power supply (X1HXF) reports an Under Voltage Fault event PSU0034.

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Symptoms

PowerEdge systems with the Dell Chicony power supply (X1HXF) may report an "under voltage fault detected" on the power supply.

Error logs example:

PSU0001	   Power supply 1 failed.
PWR2500	   An issue is observed in a power source on component Power Supply 1, (PS1 PG).
VLT0204	   The system board PS1 PG voltage is outside of range.
PSU0034    An under voltage fault detected on power supply 1.

The error clears after reapplying input power to the power supply. However, the same error may recur.

Cause

A sudden internal voltage drop in the power supply causes the issue.

Resolution

Upgrade the power supply firmware to version 00.0E.12 to resolve this issue.

 

Produse afectate

PowerEdge R250, PowerEdge R260, PowerEdge R350, PowerEdge R360, PowerEdge R450, PowerEdge R550, PowerEdge R650, PowerEdge R650xs, PowerEdge R6525, PowerEdge R660

Produse

PowerEdge R660xs, PowerEdge R6615, PowerEdge R750, PowerEdge R750xs, PowerEdge R7525, PowerEdge R760, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge T350, PowerEdge T360, PowerEdge T550, PowerEdge T560
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Article Number: 000353410
Article Type: Solution
Ultima modificare: 23 May 2026
Version:  3
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