Camera and Microphone Not Working in Windows 11 or Windows 10

摘要: Facing camera or microphone issues in Windows 11 or 10? Explore simple steps to resolve privacy settings and get your devices working again on desktops, laptops, and tablets.

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症状

Camera and Microphone are not working in Windows 11 or Windows 10. This issue is seen on every type of device including desktops, laptops, and tablets. It is not a problem with the peripherals or an issue in Windows. This is a result of the new privacy changes which Microsoft has implemented in the Windows 10 RS4 April 2018 Update and newer versions that are revoking access to devices such as the camera and microphone.

原因

The privacy settings for camera and microphone in Windows 11 or Windows 10 might prevent apps and websites from using them. Privacy settings give you control over which apps and websites can use your camera or microphone.

解决方案

  1. Check if the Camera and Microphone drivers are installed under the device manager.
  2. Go to the privacy settings in Windows 11 or Windows 10, and make sure the application has been enabled to access the camera and microphone.
  3. Go to Start, then select Settings > Privacy > Camera.

    Privacy settings of the camera in Windows
    Figure 1: Camera Settings

  4. Go to Start, then select Settings > Privacy > Microphone.

    Privacy settings of the microphone in Windows
    Figure 2: Microphone Settings

 

受影响的产品

Alienware, Dell All-in-One, Dell Pro All-in-One, Dell Pro Max Micro, Dell Pro Max Slim, Dell Pro Max Tower, Dell Pro Micro, Dell Pro Slim, Dell Pro Tower, Dell Slim, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series , G Series, Alienware, Dell Laptops, Dell Plus, Dell Pro, Dell Pro Max, Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Legacy Laptop Models, Fixed Workstations, Mobile Workstations, Dell Canvas 27, Dell Pro Max Micro XE FCM2250, Dell Pro Max Slim XE FCS1250, Dell Pro Max Tower T2 XE FCT2250, Dell Pro Max 16 XE MC16250, Dell Pro Micro Plus XE QBM1250, Dell Pro Slim Plus XE5 QBS1250, Dell Pro Tower Plus XE5 QBT1250 ...
文章属性
文章编号: 000133755
文章类型: Solution
上次修改时间: 30 9月 2025
版本:  16
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