Secure Connect Gateway: Legacy Product Compatibility with for both new connections or upgrading from Secure Remote Services

摘要: Legacy product compatibility for Secure Connect Gateway for both new connections or upgrades from Secure Remote Services (Atmos, DCA, VNX, VNXe, VMAX3, VMAX AFA, PowerMax, and ViPR)

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。

症状

HTTPS Connect Home fails to transfer to Secure Connect Gateway.

原因

Secure Connect Gateway 5.0 disabled TLS 1.0/1.1 by default through the system for both new installations and upgrades from Secure Remote Services.

解决方案

ATMOS
HTTPS communication is not compatible for this product and Secure Connect Gateway. FTP and SMTP are still supported. If you are connected through HTTPS, you must reconfigure ConnectEMC using FTP or SMTP. 

DCA: 
HTTPS communication is not compatible for this product and Secure Connect Gateway. FTP and SMTP are still supported. If you are connected through HTTPS, you must reconfigure ConnectEMC using FTP or SMTP. 

VNX: 

  • HTTPS communication is not compatible for this product with code running below Block OE version 05.33.009.5.231 and file OE versions 8.1.9.231. FTP and SMTP are still supported. 

  • To use HTTPS connections, upgrade your VNX system to the code above or reconfigure ConnectEMC to use FTP or SMTP.  

VNXe: 

  • HTTPS communication is not compatible for this product with code that is running below 3.1.10. 

  • To use HTTPS connections, upgrade your VNX system to the code above or reconfigure ConnectEMC to use FTP or SMTP.

VMAX3, VMAX AFA, and PowerMax: 
If a user upgrades to Secure Connect Gateway 5.X, Managed File Transfer registration may not complete and ConnectEMC may no longer function. Dell article 190937: VMAX3, VMAX AFA, and PowerMax: If a user upgrades to Secure Connect Gateway 5.X, Managed File Transfer registration may not complete and ConnectEMC may no longer function.

The issue is resolved with enhancements 547410 and 585848. These are available in the following Cumulative Enginuity Packs:

  • 9417 and later for PowerMaxOS 5978.711.711
  • 9416 and later for PowerMaxOS 5978.479.479
  • 9420 and later for HYPERMAX OS 5977.1151.1151
  • 9419 and later for HYPERMAX OS 5977.1131.1131


ViPR: 
HTTPS communication is not compatible for this product and Secure Connect Gateway. FTP and SMTP are still supported. If you are connected through HTTPS, you must reconfigure ConnectEMC using FTP or SMTP.

受影响的产品

Atmos, VNX/VNXe, Data Computing Appliance V1, Data Computing Appliance V2, Data Computing Appliance V3

产品

Secure Connect Gateway
文章属性
文章编号: 000191682
文章类型: Solution
上次修改时间: 14 12月 2022
版本:  9
从其他戴尔用户那里查找问题的答案
支持服务
检查您的设备是否在支持服务涵盖的范围内。