Cyber Recovery:无法为 CyberSense 配置多链接 — 无法将阵列取消向 Go struct 字段

摘要: 升级到 Cyber Recovery 19.13 和 CyberSense 8.2.0-1.12 后,尝试配置多链接以分析拷贝无法完成。

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。

症状

Cyber Recovery Mutlilink 配置 GUI 显示以下内容:

Cyber Recovery 中的多链接配置错误
log/edge/edge.log 中,可以看到以下内容与 Cyber Recovery 中的多链接配置 GUI 中的屏幕截图相匹配:
 
[XXXX-05-10 13:32:20.393] [DEBUG] [edge] [restapi_client.go:139 CallCRRESTAPI()] : Perform request.Get path=https://apps:9095/irapi/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/csnetworkinfo
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:148 CallCRRESTAPI()] : status = 400 Bad Request
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:321 GetCRResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:328 GetCRResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:149 CallCRRESTAPI()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:55 CallRESTAPIHeader()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:295 HandleRESTAPIResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:303 HandleRESTAPIResponse()] : REST status code :400
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [restapi_client.go:312 HandleRESTAPIResponse()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmars
hall response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:313 HandleRESTAPIResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [edge.go:1474 GetMultiLinkNetInterfaces()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall
response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:27 JSONError()] : Entering
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [jsonerr.go:40 JSONError()] : 500 : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall response
to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:44 JSONError()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [edge.go:1476 GetMultiLinkNetInterfaces()] : Exiting
[XXXX-05-10 13:32:20.519] [INFO] [edge] [restauth.go:99 func1()] : GET /cr/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/multilinknetinterfaces End GetMultiLinkInterfaces Elapsed=127.933414ms

原因

8.2.0-1.12 版本中存在软件问题。这是 REST API Cyber Recovery 用于发现所有 CyberSense 接口的功能。
如果一个或多个 CyberSense 接口未配置或未启用,则会返回无效的 json 响应。
Cyber Recovery 无法解析此响应,并显示日志和 Cyber Recovery 中出现的错误。

解决方案

此问题已在 CyberSense 8.2.0-1.23 中得到解决。
文章属性
文章编号: 000214851
文章类型: Solution
上次修改时间: 14 9月 2023
版本:  2
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