PowerProtect: Virtual Machine backups are failing with error ABV0006 "unable to download config file"
摘要: PowerProtect Data Manager VMware virtual machine backups are failing with error "unable to download config file"
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症状
The PowerProtect Data Manager virtual machine backups fail with exit status ABV0006.
ABV0006: VM Direct engine 'localhost' is unable to back up the virtual machine 'MY-VMNAME' on vCenter 'MY-VCENTER'. Protection of this virtual machine by the VM Direct engine cannot be completed because the backup was unsuccessful. Review the error details and summary log in the Jobs window, or review the log files at /var/log/brs/vmdm for more detailed information to troubleshoot the issue.The PowerProtect Data Manager //var/log/brs/vmdm/vmdm.log shows:
YYYY-MM-DD HH:MM:SS INFO * - Session complete with failure BackupJobSession(state=Failure, id=7cfa28c2-0abe-4e1a-b3e9-a6afa1069ac7, clean, error: code=500, text=Backup has FAILED. Unable to initialize Backup Descriptor. HTTP Get request unable to download config file '[MY-DATASTORE] a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx' using URL 'https://MY-VCENTER.MY-DOMAIN.COM/folder/a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx?dcPath=MY-DATACENTER&dsName=MY-DATASTORE'. HTTP Status code: 404., target=MY-VMNAME) YYYY-MM-DD HH:MM:SS ERROR * - VM Proxy BackupJobSession failed -- Backup has FAILED. Unable to initialize Backup Descriptor. HTTP Get request unable to download config file '[MY-DATASTORE] a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx' using URL 'https://MY-VCENTER.MY-DOMAIN.COM/folder/a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx?dcPath=MY-DATACENTER&dsName=MY-DATASTORE'. HTTP Status code: 404.
原因
The vSphere Data Center name has a special character (/) that is causing an issue when the full vmx file path is being provided.
解决方案
Rename the vSphere Data Center name in the vSphere UI without the forward slash special Character (/) or replace it with another special character (ex: Dash).
受影响的产品
PowerProtect Data Manager文章属性
文章编号: 000215573
文章类型: Solution
上次修改时间: 19 10月 2023
版本: 1
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