PowerProtect: I backup delle macchine virtuali hanno esito negativo con errore ABV0006 "unable to download config file"

摘要: I backup delle macchine virtuali VMware di PowerProtect Data Manager hanno esito negativo con errore "unable to download config file"

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症状

I backup delle macchine virtuali di PowerProtect Data Manager hanno esito negativo con lo stato di uscita ABV0006.  
ABV0006: VM Direct engine 'localhost' is unable to back up the virtual machine 'MY-VMNAME' on vCenter 'MY-VCENTER'.

Protection of this virtual machine by the VM Direct engine cannot be completed because the backup was unsuccessful.

Review the error details and summary log in the Jobs window, or review the log files at /var/log/brs/vmdm for more detailed information to troubleshoot the issue.
PowerProtect Data Manager //var/log/brs/vmdm/vmdm.log mostra:
YYYY-MM-DD HH:MM:SS INFO * -  Session complete with failure BackupJobSession(state=Failure, id=7cfa28c2-0abe-4e1a-b3e9-a6afa1069ac7, clean, error: code=500, text=Backup has FAILED.  Unable to initialize Backup Descriptor.  HTTP Get request unable to download config file '[MY-DATASTORE] a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx' using URL 'https://MY-VCENTER.MY-DOMAIN.COM/folder/a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx?dcPath=MY-DATACENTER&dsName=MY-DATASTORE'. HTTP Status code: 404., target=MY-VMNAME)
YYYY-MM-DD HH:MM:SS ERROR * -  VM Proxy BackupJobSession failed -- Backup has FAILED.  Unable to initialize Backup Descriptor.  HTTP Get request unable to download config file '[MY-DATASTORE] a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx' using URL 'https://MY-VCENTER.MY-DOMAIN.COM/folder/a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx?dcPath=MY-DATACENTER&dsName=MY-DATASTORE'. HTTP Status code: 404.

原因

Il nome di vSphere Data Center ha un carattere speciale (/) che sta causando un problema quando viene fornito il percorso completo del file vmx.

解决方案

Rinominare il nome di vSphere Data Center nell'interfaccia utente di vSphere senza il carattere speciale barra in avanti (/) o sostituirlo con un altro carattere speciale (ad esempio: Dash).

受影响的产品

PowerProtect Data Manager
文章属性
文章编号: 000215573
文章类型: Solution
上次修改时间: 19 10月 2023
版本:  1
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