PowerProtect: Back-ups van virtuele machines mislukken met fout ABV0006 "unable to download config file"

摘要: PowerProtect Data Manager VMware virtuele machine back-ups mislukken met de foutmelding "unable to download config file"

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症状

Back-ups van de virtuele machine van PowerProtect Data Manager mislukken met de afsluitstatus ABV0006.  
ABV0006: VM Direct engine 'localhost' is unable to back up the virtual machine 'MY-VMNAME' on vCenter 'MY-VCENTER'.

Protection of this virtual machine by the VM Direct engine cannot be completed because the backup was unsuccessful.

Review the error details and summary log in the Jobs window, or review the log files at /var/log/brs/vmdm for more detailed information to troubleshoot the issue.
De PowerProtect Data Manager /var/log/brs/vmdm/vmdm.log toont:
YYYY-MM-DD HH:MM:SS INFO * -  Session complete with failure BackupJobSession(state=Failure, id=7cfa28c2-0abe-4e1a-b3e9-a6afa1069ac7, clean, error: code=500, text=Backup has FAILED.  Unable to initialize Backup Descriptor.  HTTP Get request unable to download config file '[MY-DATASTORE] a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx' using URL 'https://MY-VCENTER.MY-DOMAIN.COM/folder/a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx?dcPath=MY-DATACENTER&dsName=MY-DATASTORE'. HTTP Status code: 404., target=MY-VMNAME)
YYYY-MM-DD HH:MM:SS ERROR * -  VM Proxy BackupJobSession failed -- Backup has FAILED.  Unable to initialize Backup Descriptor.  HTTP Get request unable to download config file '[MY-DATASTORE] a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx' using URL 'https://MY-VCENTER.MY-DOMAIN.COM/folder/a2968c64-2a10-5ea8-df31-e4434bbad83c/MY-VMNAME.vmx?dcPath=MY-DATACENTER&dsName=MY-DATASTORE'. HTTP Status code: 404.

原因

De naam van het vSphere Data Center heeft een speciaal teken (/) dat een probleem veroorzaakt wanneer het volledige vmx-bestandspad wordt verstrekt.

解决方案

Wijzig de naam van de vSphere Data Center-naam in de vSphere UI zonder de forward slash special Character (/) of vervang deze door een ander speciaal teken (bijv.: Streepje).

受影响的产品

PowerProtect Data Manager
文章属性
文章编号: 000215573
文章类型: Solution
上次修改时间: 19 10月 2023
版本:  1
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