CloudIQ: CloudIQ Collector is showing with a status of "Missing" on gateway
摘要: The CloudIQ Collector shows with a "Status" of "Missing" on its gateway.
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症狀
The CloudIQ Collector shows with a "Status" of "Missing" on its gateway.
The "Gateway to Asset" status (the CloudIQ Collector to gateway) connection is showing with a broken connection.
原因
The gateway is listening on port 22. The CloudIQ Collector does not use port 22, it only uses port 9443 (bi-directionally) for communication with the gateway.
解析度
As the CloudIQ Collector does not use port 22, while the gateway is still listening for traffic using port 22 coming from the CloudIQ Collector, the gateway always marks a properly and successfully connected CloudIQ Collector as "Missing" and the "Gateway to Asset" status connection with a broken connection. This is expected behavior and nothing to be concerned with.
受影響的產品
CloudIQ產品
CloudIQ文章屬性
文章編號: 000081983
文章類型: Solution
上次修改時間: 09 3月 2023
版本: 3
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