How to Get Support for CrowdStrike
摘要: Dell offers several methods of support for CrowdStrike. Learn more about how to get support for CrowdStrike using this information.
本文章適用於
本文章不適用於
本文無關於任何特定產品。
本文未識別所有產品版本。
症狀
This article provides support information for customers who have purchased CrowdStrike through Dell.
Affected Products:
- CrowdStrike
原因
Not applicable
解析度
Note:
- If you have purchased CrowdStrike from Dell before February 2023, this article details how to get Dell ProSupport for Software for CrowdStrike.
- If you have purchased CrowdStrike from Dell during or after February 2023, you are entitled to direct CrowdStrike support. From your Falcon console, you can open tickets directly with the CrowdStrike support team. To open a ticket with the CrowdStrike support team, click the menu button in the upper left, click Support and Resources, and then select Support Portal.
Customers who have purchased CrowdStrike through Dell before February 2023 may get support by contacting:
Note:
- Chat support is available in some regions. Check www.dell.com/support to see if chat support is available in your region.
- A service tag is provided at the time of purchase and is required for support. To find the software service tag, reference How to find the Service Tag for Dell Software.
- To find the duration of the contract of a specific software service tag, reference Dell Warranty & Contracts.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
其他資訊
影片
受影響的產品
CrowdStrike文章屬性
文章編號: 000125178
文章類型: Solution
上次修改時間: 26 1月 2024
版本: 18
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