Dell Encryption Enterprise Advanced Installation Guide v11.9

Use Forensic Mode

1. Double-click cmgad.exe to launch the utility or open a command prompt where CMGAd is located and type cmgad.exe -f (or cmgad.exe).
2. Enter the following information (some fields may be pre-populated).

   Device Server URL: Fully qualified Security Server (Device Server) URL. The format is https://securityserver.domain.com:8443/xapi/. If your Dell Server is pre-v7.7, the format is https://deviceserver.domain.com:8081/xapi (different port number, without the trailing slash).

   Dell Admin: Name of the administrator with forensic administrator credentials, such as jdoe (Enabled in the Management Console)

   Password: Forensic administrator password

   MCID: Machine ID, such as machineID.domain.com

   DCID: First eight digits of the 16-digit Shield ID

   NOTE:

   Specifying either the MCID or DCID is usually sufficient. However, if both are known, it is helpful to enter both. Each parameter contains different information used by this utility.

   Click Next.

   

3. In Passphrase:, enter a passphrase to protect the download file. The passphrase must be at least eight characters long, and contain at least one alphabetic and one numeric character. Confirm the passphrase.

   Either accept the default name and location of where the file will be saved or click ... to select another location.

   Click Next.

   

   A message displays, indicating that the key material was successfully unlocked. Files are now accessible.

4. Click Finish when complete.