Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell Configuration Guide for the S4048–ON System 9.14.2.4

PDF

Configuring SupportAssist Activity

SupportAssist Activity mode allows you to configure and view the action-manifest file for a specific activity.

To configure SupportAssist activity, use the following commands.
  1. Move to the SupportAssist Activity mode for an activity. Allows you to configure customized details for a specific activity.
    SUPPORTASSIST mode
    [no] activity {full-transfer|core-transfer|event-transfer}
    DellEMC(conf-supportassist)#activity full-transfer
    DellEMC(conf-supportassist-act-full-transfer)#
    DellEMC(conf-supportassist)#activity core-transfer
    DellEMC(conf-supportassist-act-core-transfer)#
    DellEMC(conf-supportassist)#activity event-transfer
    DellEMC(conf-supportassist-act-event-transfer)#
  2. Copy an action-manifest file for an activity to the system.
    SUPPORTASSIST ACTIVITY mode
    action-manifest get tftp | ftp | flash <file-specification> <local-file-name>
    DellEMC(conf-supportassist-act-full-transfer)#action-manifest get tftp://10.0.0.1/test file
    DellEMC(conf-supportassist-act-full-transfer)#
    DellEMC(conf-supportassist-act-event-transfer)#action-manifest get tftp://10.0.0.1/test file
    DellEMC(conf-supportassist-act-event-transfer)#
  3. Configure the action-manifest to use for a specific activity.
    SUPPORTASSIST ACTIVITY mode
    [no] action-manifest install {default | <local-file-name>}
    DellEMC(conf-supportassist-act-full-transfer)#action-manifest install custom_file1.json
    DellEMC(conf-supportassist-act-full-transfer)#
    DellEMC(conf-supportassist-act-event-transfer)#action-manifest install custom_event_file1.json
    DellEMC(conf-supportassist-act-event-transfer)#
  4. View the list of action-manifest for a specific activity.
    SUPPORTASSIST ACTIVITY mode
    action-manifest show {all}
    DellEMC(conf-supportassist-act-full-transfer)#action-manifest show all
    custom_file1.json
    DellEMC(conf-supportassist-act-full-transfer)#
    DellEMC(conf-supportassist-act-event-transfer)#action-manifest show all
    custom_event_file1.json [installed]
    DellEMC(conf-supportassist-act-event-transfer)#
  5. Remove the action-manifest file for an activity.
    SUPPORTASSIST ACTIVITY mode
    action-manifest remove <local-file-name>
    DellEMC(conf-supportassist-act-full-transfer)#action-manifest remove custom_file1.json
    DellEMC(conf-supportassist-act-full-transfer)#
    DellEMC(conf-supportassist-act-event-transfer)#action-manifest remove custom_event_file1.json
    DellEMC(conf-supportassist-act-event-transfer)#
  6. Enable a specific SupportAssist activity.
    By default, the full transfer includes the core files. When you disable the core transfer activity, the full transfer excludes the core files.
    SUPPORTASSIST ACTIVITY mode
    [no] enable
    DellEMC(conf-supportassist-act-full-transfer)#enable
    DellEMC(conf-supportassist-act-full-transfer)#
    DellEMC(conf-supportassist-act-core-transfer)#enable
    DellEMC(conf-supportassist-act-core-transfer)#
    DellEMC(conf-supportassist-act-event-transfer)#enable
    DellEMC(conf-supportassist-act-event-transfer)#

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\