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Dell EMC OpenManage Enterprise Version 3.0 User's Guide

Execute remote commands and scripts

When you get an SNMP trap, you can run a script on OpenManage Enterprise to set up a policy that opens a ticket on your third party ticketing system for alert management. You can create and store only four remote commands for running immediately or at a later time.

  1. Enter the following in the Remote Command Setting dialog box:
    1. Script name which helps you in selecting and running a correct script at a later time.
    2. IP address of the OpenManage Enterprise server that runs the command.
    3. Credentials to log in to the OpenManage Enterprise server.
    4. Command that must be run on the OpenManage Enterprise server to open a ticket. For example, ./RCE.sh $IP $MODEL $DATE $ASSETTAG $SERVICETAG
  2. Click Save.
    The command is saved. You can set and run these commands also while setting your alert policies. See Creating alert policies.

    NOTE:

    • You can run only one executable or script at a time.
    • The executable or script can be saved on a server that is not necessarily discovered or managed by OpenManage Enterprise—not necessarily discovered by OpenManage Enterprise.
    • Script can have a maximum of 1024 characters.
    • OpenManage Enterprise supports token substitution that may be helpful to the script or ticketing system. Supported tokens: $IP, $MSG, $HOSTNAME, $SEVERITY, $SERVICETAG, $RESOLUTION, $CATEGORY, $ASSETTAG, $DATE, $TIME, and $MODEL.
    • If an invalid token type is entered, the output appears blank.
    • Example command: ./RCE.sh $IP $MODEL $DATE $ASSETTAG $SERVICETAG


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