Dell EMC OpenManage Enterprise Version 3.3.1 User's Guide

Alert policies

NOTE: For a better implementation of the alert policies, the alert categories have been optimized in OpenManage Enterprise version 3.3.1. Due to this recategorization, some of the existing alert policies from the previous versions would not be implemented post upgrade. The impacted alert policies would need to be edited and saved to be active again. Refer Alert categories after EEMI relocation in OpenManage Enterprise version 3.3.1 for the alerts that have been recategorized.

NOTE: Previous alert policies won't get implemented post upgrade until the Time Interval checkbox is enabled. See Edit alert policies.

• Ignore the alert policy:

  1. Click the IGNORE cell corresponding to the alert policy.
  2. When prompted that all actions associated with the policy will be removed, click YES. A tick mark is displayed in the cell. Any alert received that meets the policy criteria will be ignored.

• Send notification to a mobile device. You must set up OpenManage Enterprise and mobile phone for sending push notifications. See OpenManage Mobile settings.

  1. Click the MOBILE cell corresponding to the alert policy. If enabled, the policy is disabled and the tick mark disappears. Vice-versa if disabled.

• Send an SMS message:

  1. Click the SMS cell corresponding to the alert policy.
  2. In the Alert Actions: SMS dialog box, type phone number.
  3. Click Finish. A tick mark is displayed in the cell. SMS message is sent when an alert is received that meets the set policy criteria.

     NOTE: An SMS is sent to only the US-based cell phones.

• Perform a power control action on the device:

  1. Click the Power Control cell corresponding to the alert policy.
  2. In the Alert Actions: Power Control dialog box, select to indicate if you want power cycle, turn off, or turn on a device.
  3. Click Finish. A tick mark is displayed in the cell. SMS message is sent when an alert is received that meets the set policy criteria.

• Run a remote script:

  1. Click the Remote Script Execution cell corresponding to the alert policy.

     NOTE: Because the remote script feature is supported only on the Linux servers, the SSH commands can be run only on the Linux servers but not on the Windows servers.

  2. When prompted, click YES.

  3. On the Script Execution tab, under Remote Command Setting, complete the tasks in Create a Remote command job for managing devices. A tick mark is displayed in the cell. The specified command is run when an alert is received that meets the set policy criteria.