Dell EMC OpenManage Enterprise Version 3.3.1 User's Guide

Manage the device warranty

NOTE: To perform any tasks on OpenManage Enterprise, you must have necessary user privileges. See Role-based OpenManage Enterprise user privileges.

By clicking OpenManage Enterprise > Monitor > Warranty, you can view the warranty statuses of all the devices that are monitored by OpenManage Enterprise.

You can also export selected or all data to an Excel sheet for the statistical and analytical purposes. The Warranty page displays the following details:

• STATUS of the warranty

  NOTE: Warranty status is determined by the settings that the Administrator selects. See Manage warranty settings

  • means critical, indicating the warranty has expired.
  • means warning, indicating the warranty is approaching expiration.
  • means normal, indicating the warranty is active.

• SERVICE TAG
• DEVICE MODEL
• DEVICE TYPE
• WARRANTY TYPE:
  • Initial: The warranty provided with the purchase of OpenManage Enterprise.
  • Extended: The warranty is extended because the initial warranty duration is expired.
• SERVICE LEVEL DESCRIPTION: Indicates the Service Level Agreement (SLA) associated with the device warranty.
• DAYS REMAINING: Number of days left for the warranty to expire. You can set the days before which you get an alert. See Manage warranty settings.

OpenManage Enterprise provides a built-in report about the warranties that expire in the next 30 days. Click OpenManage Enterprise > Monitor > Reports > Warranties Expiring in Next 30 days. Click Run. See Run reports.

To filter data displayed in the table, click Advanced Filters. See about advanced filters section in OpenManage Enterprise Graphical User Interface overview.

To update data in the table, click Refresh Warranty in the upper-right corner.

To export all or selected warranty data, click Export. See Export all or selected data.