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Dell EMC OpenManage Enterprise Version 3.5 User's Guide

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Update from Dell.com

Your existing OpenManage Enterprise can be updated online, either automatically or manually, from Dell.com (https://downloads.dell.com/openmanage_enterprise).

Online update pre-requisites:
  • Update settings Where to check for updates should be specified as Dell.com. For more information, refer Update settings in OpenManage Enterprise.
  • You must ensure that the OpenManage Enterprise appliance can access Dell.com and the expected update.
  • Before you begin the update, ensure to take a VM snapshot of the console as a backup in case something unexpected occurs. Allocate more downtime for this if necessary.

When a new and upgradable version of OpenManage Enterprise is identified, additional details such as the version, size, and new features of the update are displayed on the Console and Extension page and an active Update button is available. Also, a banner with details of the new version is displayed. All users can view the banner, however, only users with Administrator privilege can opt for the remind later or dismiss the message option.

  1. Click Update and perform an update.
    NOTE
    • Clicking Update initiates an Upgrade Bundle Download job. This job finishes by itself after all the update files are downloaded and cannot be terminated.
    • If the upgrade fails, the appliance would restart. It is recommended to revert the VM snapshot and upgrade again
  2. Log in after the update and confirm that the product works as expected. Check the audit log for any warnings or errors that are related to the update. If any errors, export the audit log and save for tech support.
After the appliance is updated:
  • Clear the browser cache. Not clearing the browser cache, may cause failing of new tasks post update.
  • Adding a second network interface should be done only after the completion of the post-console upgrade tasks. Attempt to add a second NIC while the post-upgrade task is in progress would be ineffective.
  • You can login immediately after the appliance is updated and don't have to wait till the entire inventory is discovered. Post update, the discovery task will run in the background and you can see the progress occasionally.

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