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Server Administrator 8.5 Release Notes

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Issues of Server Administrator on Microsoft Windows 2008 Operating Systems

  • DF103661: Microsoft Windows Server 2008 - Alert Action > Execute Application

    For security reasons, Microsoft Windows Server 2008 is configured to not to allow interactive services. When a service is installed as an interactive service on Microsoft Windows Server 2008, the operating system logs an error message in the Windows System log about the service being marked as an interactive service. When you use Server Administrator to configure Alert Actions for an event, you can specify the action to execute an application. For interactive applications to be executed properly for an Alert Action, the DSM Server Administrator Data Manager Service must be configured as an interactive service. Examples of interactive applications comprise applications with a Graphical User Interface (GUI) or that prompt users for input in some way, such as the pause command in a batch file. When Server Administrator is installed on Microsoft Windows Server 2008, the DSM Server Administrator Data Manager Service is installed as a non-interactive service, which means that it is configured for not interacting with the desktop directly. If an interactive application is executed for an Alert Action in this situation, the application is suspended awaiting input from the user, but the application interface or prompt is not visible to the user. The application interface or prompt is not visible even after the Interactive Services Detection service is started. For each execution of the interactive application, there is an entry for the application process in the Processes tab in Task Manager. If you want to execute an interactive application for an Alert Action on Microsoft Windows Server 2008, you must configure the DSM Server Administrator Data Manager Service to be allowed to interact with the desktop. To allow interaction with the desktop, right-click on the DSM Server Administrator Data Manager Service in the Services control panel and select Properties. In the Log On tab, enable Allow service to interact with desktop and click OK. Restart the DSM Server Administrator Data Manager Service for the change to be effective. When the DSM Server Administrator Data Manager Service is restarted with this change,the Service Control Manager logs the following message to the System log: The DSM Server Administrator Data Manager Service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. . This change allows the DSM Server Administrator Data Manager Service to execute interactive applications properly for an Alert Action. Also, make sure the Interactive Services Detection service is running, to see the interface or prompt displayed by the interactive application. Once these changes are made, the operating system displays the Interactive services dialog detection dialog box to provide access to the interactive application interface or prompt. After upgrading Windows Server 2003 x64 to Windows Server 2008 x64 with Server Administrator installed, the application UI does not display all the expected instrumentation pages. The Server Administrator installation must be repaired. Go to Start > Settings > Control panel > Add Remove Programs > Select Change on the Server Administrator installation and select the Repair option to correct the issue.

  • DF330800: Server Administrator Web server local user login fails on the Windows 2008 R2 Managed Node. When a Windows 2008 R2 Managed Node is added to a domain, logging in from any Server Administrator Web Server to that Windows 2008 R2 Managed Node will fail with local user or local power-user credentials. Only the credentials of a local Administrator or Domain user will work, with a prerequisite that all required winrm configurations have been applied.


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