Dell EMC OpenManage Installation and Management Release Notes Version 9.1

Issue description: On Microsoft Windows operating system, SNMP walk stops working in a 32-bit to 64-bit upgrade installation.

Issue description: SNMP MIB walk does not display any information in an upgrade from 32-bit to 64-bit version of OpenManage 9.1.

Resolution: To resolve the issue, add this registry entry to the windows registry and restart OS SNMP service

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents] "SysMgmtDataEngine"="SOFTWARE<\\Dell Computer Corporation\\OpenManage\\DataEngine\\SNMP Agent\\CurrentVersion>".

Issue description: (JIT-80450) On Microsoft Windows operating system, in an upgrade from 32-bit to 64-bit, if SysMgmtx64.msi is directly double-clicked and launched, upgrade will fail with a rollback.

Resolution: To avoid the failure, use setup.exe or run SysMgmtx64.msi with elevated rights (run as Administrator).

Issue description: If the uninstall operation is aborted, some of the Server Administrator component tree objects may not appear.

Resolution: To resolve this issue, Server Administrator installation must be repaired. Go to Start > Settings > Control panel > Add Remove Programs. Select Repair on the Server Administrator installation.

Issue description: If the OpenManage 9.1 upgrade installation from 32-bit to 64-bit fails, perform the following steps:

1. Run the OMCleanup.exe from the OMDVD to clean the residual Server Administrator installation files from the system.
2. Install Server Administrator again.

   NOTE: The saved preferences and certificates from the previous installation will be stored in C:\ProgramData\Dell\ServerAdministrator folder.

3. Copy the contents of the folder to the current successful installation folder and restart the webserver. All the preferences and certificate will be restored.

Issue description: Server Administrator launch using the desktop icon fails in a remote desktop session. (BITS053605)

When Server Administrator is deployed to a system with an active remote desktop session, launching Server Administrator in that session fails with the error message: The program cannot start because libxml2.dll is missing from your computer. To fix this issue, reinstall the program.

Issue description: Configure HTTPS Listener link page does not time out. (498330). If you click the Configure HTTPS listener link in the Prerequisite page, the page does not time out.

Resolution: To resolve this issue, close and reopen the page.

Issue description: Browser secure site warning message. (134991). When launching the Server Administrator Installation Guide from the Prerequisite checker, a Windows message is displayed indicating that the page is blocked due to enhanced security configuration.

Resolution: Add this site to the Trusted Sites list, or minimize the security settings. Versions Affected: 8.3.0 and earlier.

Issue description: MSI reference counts affected for Intel SNMP agent install. MSI reference counting takes effect if you install the Intel SNMP agent using the Intel MSI. Installs the Intel SNMP agent again using the Server Administrator installer.

Resolution: The Intel SNMP agent is not uninstalled during installation of the MSI; Remove both installers from the system to remove the agent.

Issue description: Insufficient Privilege error message while uninstallation (241136) (241498)

Error message appears when an Active Directory user, member of Domain Admins , and Domain Users group uninstall Server Administrator.

Resolution: To fix this issue, the user can open the command prompt as Administrator and run the command: msiexec /x <msiname>.msi

Issue description: On a 13th generation of PowerEdge server if you run the Server Administrator 8.4 installer, the incorrect Software RAID controller driver is being installed. (241203)

Resolution: To fix this issue, you can visit http://downloads.dell.com/ and install the correct Software RAID driver for your server.

Issue description: After installing or upgrading to OpenManage 9.1, the following message may appear in the event viewer:Dell EMC OpenManage Systems Management Software (64-Bit). Restart required. The installation or upgrade for the product required a restart for all the changes to take effect. The restart was deferred to a later time.

Resolution: A system restart is not required, this is only an information message.