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Dell OpenManage Server Update Utility Version 15.07.00

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Fixing the Hardware Prerequisite Failure

When you launch Dell OpenManage Server Update Utility (SUU) in the GUI mode and the prerequisites check for the hardware component fails, install the hardware prerequisites before proceeding with the upgrade, downgrade, or update of the components. Dell DUP HDD firmware update utility, related to system memory utilization, requires minimum of 8GB to 16GB RAM in the server.

To install the hardware prerequisites:
  1. Use the Prerequisites media to bring the system up to meet the prerequisite levels.
    • NOTE: Set the boot order in the system BIOS such that the media drive is placed ahead of the system hard-drive.
  2. If the system fails to meet the prerequisites, restart the system with the Prerequisites media.
    • NOTE: An additional restart may be required to complete the prerequisite update. Do not remove the media until the information on the screen prompts you to do so.
  3. When prompted, replace the Prerequisites media with the Dell Server Updates media and restart the system.

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