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Me and My Dell For Inspiron, G-Series, XPS, and Alienware computers

Basic troubleshooting steps

This section lists some basic troubleshooting steps you can use to resolve common issues with your computer.

  • Ensure your computer is turned on and all the components are receiving power.
  • Ensure all the cables are firmly connected to the respective ports.
  • Ensure that the cables are not damaged or frayed.
  • Ensure that there are no bent or broken pins on the connectors.
  • Restart your computer and check whether the problem persists.
  • For internet connection issues, unplug your modem and router from the electrical outlet, wait for about 30 seconds, plug in the power cables, and try connecting again.
  • For audio issues, ensure that the volume button is not on mute or connect an external speaker and check for sound.
NOTE: For more information on troubleshooting, solutions to common problems, and FAQs, see www.dell.com/support. To contact Dell for technical support, see Contact Dell.

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