Dell EMC iDRAC Service Module 3.5 User’s Guide

Installing iDRAC Service Module on Microsoft Windows operating systems

1. Browse to SYSMGMT > iSM > Windows, and then run iDRACSvcMod.msi.
   The iDRAC Service Module ˗ InstallShield Wizard is displayed.
2. Click Next.
   The License Agreement is displayed.
3. Read the software license agreement, select I accept the terms in the license agreement, and then click Next.
4. Select the Setup Type from the following options, and click Next:
   • Typical – All program features are installed (Requires the most disk space).
   • Custom – Customize the installation by choosing the program features you want to install along with the location (Recommended for advanced users).
     The available options are:

     • OS Information
     • Replicate Lifecycle Log in OS Log
     • WMI Information
     • Automatic System Recovery
     • Allow Service Module to perform iDRAC Hard Reset
     • Enable SNMP Alerts via Host OS
     • Enable SNMP Get via Host OS
     • iDRAC SSO Launcher
     • SDS Event Correlation
     • SATA Supported Chipset

   NOTE The following steps are applicable, only if you select the Custom option in the Setup Type window:

   NOTE By default, the In-Band SNMP Traps, iDRAC access via Host OS, SNMP Get via Host OS, SNMP Alerts via Host OS, Enable WSMan feature is not enabled.
   1. Choose the program features you want to install and click Next.
      The Lifecycle Controller Log Replication window is displayed.
   2. Specify the location where the LC logs are to be replicated. By default, Typical (Windows Logs/System) option is selected and the LC logs are replicated in the System group of the Windows Logs folder in the Event Viewer. Click Next.
      NOTE You can also create a custom group in the Application and Services Log folder by selecting the Custom option in the Lifecycle Controller Log Replication window.
   3. Select the authentication mode to enable WSMan remotely and also choose to install a self-signed certificate if the authentication certificate is not found. Provide a WINRM port number to establish the communication. By default, the port number is 5986.
5. Provide a unique port number between 1024 and 65535 to be used by iDRAC access via Host OS feature. If you do not provide a port number, port number 1266 or a previously configured port (if any) is assigned by default.
   The Ready to Install the Program is displayed.
6. Click Install to continue with the installation.
   You can also click Back to change the preferences.

   NOTE At times, although the iDRAC Service Module is installed, you may receive a message "The communication between iDRAC Service Module and iDRAC could not be established. Refer to the latest iDRAC Service Module installation guide." in the Host OS logs. For more information about troubleshooting, refer Frequently asked questions.
   The iDRAC Service Module is successfully installed.
7. Click Finish.
   NOTE On Microsoft Windows 2016 and Windows 2019 operating system, the iDRAC USB NIC device description is displayed as "Remote NDIS Compatible Device". No action is required from the user.