Dell EMC iDRAC Service Module 4.2.0.0 Release Notes

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Known issues on Microsoft Windows operating system

Table 1. Known issues on Microsoft Windows operating system
Issue ID	Functional area	Description	Workaround
157981	An internal error occurred when running the DCIM_View class	When DCIM_View class is enumerated with any WSMAN client through the iSM's WMI Info feature on PowerEdge yx5x servers and iDRAC firmware 4.00.00.00 or later, the response is partial and fails with the following error code 5: The specified class does not exist in the given namespace The failure is because the DCIM_VFlashView class is deprecated starting with the iDRAC firmware version 4.00.00.00.	Enumerate the explicit classes such as DCIM_CPUView, DCIM_FANView, and so on.
87075	A popup is displayed when uninstalling iSM	If the Firefox browser is opened when uninstalling the iSM, a popup is displayed. The popup notifies you that the Firefox browser must be closed before continuing the uninstallation procedure.	Close the Firefox browser, and click the Retry option to continue the uninstallation procedure.
157981	Running WMI MOF query on DCIM results with no data	When a Windows management instrumentation (WMI) MOF query is run on DCIM_View classes using iSM, no data is populated.	No action is required
138538 146421	iSM communication with iDRAC switches from IPv6 to IPv4	When iDRAC Service Module (iSM) is communicating with iDRAC over IPv6 protocol on a Microsoft Windows operating system, and if you perform an iDRAC Hard Reset operation or iDRAC firmware upgrade or downgrade, then the communication switches back to IPv4.	No action is required
185544	Critical alert related to ChipsetDriver.exe displayed in operating system logs	When OpenManage Server Administrator is installed on yx3x servers and Tech Support Report (TSR) is requested from any of iDRAC interfaces, then a critical alert that is related to ChipsetDriver.exe is displayed in the operating system logs.	The alert can be ignored and no action is required.
214241 219472	iSM command-line utility dcismcfg.exe on servers with Software RAID configuration	When the iSM command-line utility dcismcfg.exe is used to list the physical drives on Dell EMC PowerEdge servers with Software RAID configuration, the BayID property for SATA (HDD or SSD) drive is displayed incorrectly.	No action is required
208643	SupportAssist Collection on PowerEdge R350 and R250 servers	The SupportAssist Collection may take more than 30 minutes to complete on PowerEdge R350 and R250 servers with Microsoft Windows Server 2022 operating system. Also, the OS Collector logs may not be listed in the Tech Support Report.	Retry the operation
219358	iSM operating system DUP installation	When iSM operating system DUP installation is completed, the following informational message is logged in the Windows Event Viewer: Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.	The iDRAC Service Module installation is successful and no action is required. This message can be ignored.