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Integrated Dell Remote Access Controller 9 User's Guide

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Storage devices

OpenManage Storage Management displays more storage devices than iDRAC while information for all the storage devices connected to the system are not displayed. Why?

iDRAC displays information for only the Comprehensive Embedded Management (CEM) supported devices.

For External JBODs/Insights behind the HBA, EEMI Message for the SAS Connector/IOM removal is generated with the EEMI message ID ENC42, however, EEMI message ENC41 for the SAS Connector/IOM restoration is not generated.

To confirm restoration of the IOM in iDRAC web interface:
  1. Go to Storage > Overview > Enclosures
  2. Select the enclosure.
  3. Under Advanced Properties, ensure that the value for Redundant Path is set to Present, then IOM restoration is confirmed.

Why is there a difference in the Serial number printed on the PCIe device and in the iDRAC GUI?

Devices based out of PCIe Base Class, can be of different types and form factors. In such scenarios, the serial numbers of the device form may not be the same as that of a base PCIe device." For example, derived forms of PCIe devices can be; NVMe Drives, NIC cards, etc.


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