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Latitude 7285 2-in-1 Owner's Manual

Dell wireless charging mat

  • Ensure that the correct AC adapter is plugged into the charging mat and AC input is connected and supplied to the adapter.
  • Ensure that the charging mat is not placed directly on metal table or if using a metal table ensure there is at least a 5-cm gap between the metal table and the charging mat.
  • Place a known working wireless charging keyboard on the charging mat and check to see if the LED lights up. The keyboard must be placed within the charging area and no object should be inserted between the keyboard/Mat and/or Mat/table.
    • CAUTION: Productivity keyboard and Wireless charging keyboard are identical and charging mat supports only Wireless charging keyboard.
  • Or if using a tablet connected to the wireless charging keyboard, then check that the battery indicator displays charging.
  • If all the above troubleshooting steps fail, then the charging mat may have malfunctioned. Please contact Dell Support for assistance.

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