Dell EMC OpenManage Enterprise Power Manager Version 3.0 User’s Guide

Data purge interval not reset

Scenario:

After reinstalling or updating to the latest version of Power Manager, the data purge interval is not reset to the default value.

Resolution:

Reset the data purge value at the following location after you reinstall or update to the latest version of Power Manager: OpenManage Enterprise > Application Settings > Console Preferences > Metrics Collection Settings

Failure to add devices in Power Manager

Scenario:

When you rediscover a device or an inventory job is in progress in OpenManage Enterprise, the following error message is displayed: Value entered for id is invalid

Resolution:

Add the devices in Power Manager after the discovery or inventory job is completed.

Why cannot I apply Emergency Power Reduction (EPR) on target device or a group?

Scenario:

When you are trying to apply EPR on a device, the EPR operation may fail and there is an entry in the Audit Logs.

When you are trying to apply EPR option on a group, the EPR operation may fail with the following error message: The Emergency Power Reduction feature cannot be enabled on the group <group name> because either the member devices of the group cannot be accessed, do not have necessary license, or the Emergency Power Reduction (EPR) feature is already enabled.

Resolution:

Power and temperature units are not updated on UI

Scenario:

When you change the power and temperature units in Power Manager through REST APIs and check for the unit change updates in UI, the updates are not reflected on the UI.

Resolution:

To view the updates on the UI after changing the power and temperature units through REST APIs, refresh the browser.

Why is OpenManage Enterprise unresponsive when I try to perform plugin lifecycle-related actions (install/uninstall/enable/disable)?

Scenario:

After rebooting OpenManage Enterprise appliance, if you try to perform any plugin lifecycle-related actions for Power Manager, the job is initiated in the back-end but you still see the Console and Plugins page. And, the following message is displayed after some time: This page isn't working

Resolution:

Wait for some time, and view the status. The plugin lifecycle-related action is completed successfully.

Power cap value or the percentage for MX 7000 chassis is not updated when either one of the entries is changed

Scenario:

For an MX7000 chassis, the power cap value is displayed as same as the upper bound value. When you manually change the power cap percentage, the value is not updated and even if you change the value, the percentage is not updated.

Resolution:

Provide the power cap value, and save the policy. The policy imposes the specified power cap value on the selected devices or groups.

Events not generated for alert thresholds

Scenario:

Resolution:

Provide realistic warning and critical values so that there are no immediate alert generating temperature changes.

Error when removing a device from a group using REST API

Scenario:

When you try to remove a device that is part of multiple groups using the REST API, then an error message is displayed.

Resolution:

To remove a device that is part of multiple groups, remove the device from the group in OpenManage Enterprise. The changes are automatically reflected in Power Manager.

Multiple alerts for group membership changes in Audit Logs

Scenario:

Multiple entries on group membership changes in Audit Logs.

Resolution:

When devices are simultaneously added to and removed from a static group through OpenManage Enterprise, there are multiple entries of this update in the Audit Logs and Alert Log.

All options for managing physical groups are not displayed

Scenario:

After creating a physical group, you may not see Create New Physical Group, Edit Group, Manage Rack, Delete Group, or Attributes options when you right-click any group.

Resolution:

As a workaround, wait for some time or refresh the page, and then right-click the group. All the relevant options are displayed.