- Notes, cautions, and warnings
- About the Shared PERC 8 card
- Shared PERC
8 card features
- Physical disk power management
- Consistency Checks
- Virtual disk initialization
- Physical disk roaming
- FastPath
- Virtual disk migration
- Virtual disk cache policies
- Physical disk write cache policy
- Fault tolerance
- Multipath support
- Deploying the Shared PERC 8 card
- Firmware and
driver installation
- Downloading drivers and firmware for Shared PERC 8 from the Dell support website for all operating systems
- Downloading drivers from the Dell Systems Service and Diagnostic Tools media for Windows
- Installing or updating Windows drivers for Shared PERC 8
- Installing or updating Linux drivers for Shared PERC 8
- Installing or updating VMware drivers for Shared PERC 8
- Firmware installation or update
- Multipath and clustering setup
- Management applications for Shared PERC 8 card
- Security key and RAID management
- Troubleshooting
- General issues
- Shared PERC 8 card not seen in Device Manager
- Critical errors or disk warning messages seen in the Windows Event log
- Shared PERC 8 cards fail to function
- Fatal error or data corruption reported
- EMM failure message seen after EMM firmware update
- Erratic drive LED behavior after EMM Firmware update
- Performance variations between write-back and write-through cache modes
- Physical disk
issues
- Physical disk in failed state
- Capable speed of a drive being shown as blank
- Physical disk displayed as Blocked by management application
- Multiple disks become inaccessible
- Rebuilding a Failed physical disk
- Foreign dedicated hot spare shown as global hot spare in CMC’s foreign configuration preview before foreign configuration import
- Physical disk takes a long time to rebuild
- SMART Errors
- Auto Replacement Member errors
- Virtual disks issues
- Driver issues
- Controller issues
- Hard drive indicator codes
- General issues
- Getting help
Dell Shared PowerEdge RAID Controller 8 Cards For Dell PowerEdge VRTX Systems User’s Guide
Replacing a Shared PERC 8 Internal card
When replacing an existing Shared PERC 8 Internal card in the PowerEdge
VRTX system, perform the following steps to ensure proper functionality
of the shared storage after the replacement process is complete.
- Prerequisites for removing the Shared PERC Internal card. See Prerequisites for removing the Shared PERC 8 Internal card .
- Remove the Shared PERC Internal card. See Removing the Shared PERC 8 Internal card .
- Install the Shared PERC Internal card. See Installing the Shared PERC 8 Internal card .
- Postinstallation tasks for the Shared PERC Internal card. See Postinstallation tasks for the Shared PERC 8 Internal card .
- CAUTION: Shared PERC 8 Internal cards are not hot-swappable. Do not remove or install Shared PERC 8 Internal cards from the system board while the PowerEdge VRTX system is powered on.
In the Single Shared PERC 8 Internal card configuration, the shared PERC slot is labeled as PERC1 on the PowerEdge VRTX system board. In the Fault Tolerant Shared PERC 8 Internal card configuration, the shared PERC slots are labeled as PERC1 and PERC2 on the PowerEdge VRTX system board. To locate the Shared PERC slots, see System Board Connectors in the Dell PowerEdge VRTX Enclosure Owner's Manual at Dell.com/poweredgemanuals.
Controller firmware package 23.8.10-0059 is the minimum firmware package version required for fault tolerant Shared PERC 8 Internal card configurations on PowerEdge VRTX.
- NOTE: Write-back caching in a fault tolerant configuration is not supported with firmware version 23.8.10-0061 and the earlier versions.
- NOTE: For write-back caching capability, ensure that all the storage solution components are updated with the latest firmware.
For more information, see the storage subsystem compatibility matrix document at Dell.com/support/home.
For information on removing and reinstalling system parts, see the VRTX Enclosure Owner's Manual of the system at Dell.com/poweredgemanuals.
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