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VMware ESXi 6 for Dell PowerEdge Systems Installation Instructions and Important Information Guide

PDF

Why are keyboard inputs not received by ESXi installer?

Cause:

This issue occurs because ESXi does not have USB 3.0 drivers. When USB 3.0 option is enabled in the BIOS settings, keyboard inputs are not received by the ESXi installer due to lack of drivers.

Resolution:
  1. While installing ESX , ensure that the USB 3.0 option in the BIOS settings is set to Disable.
  2. Ensure that you use the ESXi version, which carries USB 3.0 enablement.

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