Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Dell Wyse ThinOS Version 9.1.3129, 9.1.3112, 9.1.2101, and 9.1.1131 Operating System Release Notes

PDF

Known issues

Table 1. Known issuesKnown issues
Issue ID Description Workaround
DTOS-2620 Distorted audio and video output is observed when using Microsoft Teams with Citrix HDX optimized mode. There is no workaround in this release.
DTOS-2685 Distorted audio and video playback output is observed when viewed on YouTube. There is no workaround in this release.
DTOS-2332 The Citrix session may stop responding. Restart the thin client using the ThinOS shut down menu. You can also force restart the thin client by pressing and holding down the power button.
DTOS-2731 When you log out from an ICA session during a video playback with Browser Content Redirection (BCR) enabled, the session fails to relaunch. An error log Wrong XML format is displayed on the Event Log tab. Add the available DNS server in the ThinOS Network Setup window. Ensure that the client network can always ping the Citrix VDI.
DTOS-2612/DTOS-2728 If the Webex Meeting optimization mode is enabled in an ICA session and you disconnect the session, the device fails to end the wfica process and the ICA desktop may stop responding. Restart the thin client using the ThinOS shutdown menu. If you do not use WebEx Meeting optimization mode, it is recommended to disable Cisco WebEx Meetings Virtual channel using either Admin Policy Tool or Wyse Management Suite.
DTOS-2760 The Citrix session may not respond for five seconds and have distorted audio during a video playback when the server renders the video. Enable the Multimedia Redirection (MMR) feature as default.
DTOS-2755 When the ICA published application fails to launch, an incorrect error message is displayed. There is no workaround in this release.
DTOS-2754 When the user launches the desktop or application under the maintenance mode, an incorrect error message is displayed. There is no workaround in this release.
DTOS-2746 The audio recording is incomplete when you use a redirect headset to record audio in a ICA session. This is a known issue identified by Citrix. Map a USB headset into the session and record the audio with the mapped USB headset.
DTOS-2745 The application fails to reconnect to one or more sessions if there are more than two disconnected sessions. Manually reconnect the disconnected session.
DTOS-2674 The analog headset output sound quality is not good when using the Webex application. Use a USB headset.
DTOS-2613 The thin client may restart automatically if you disconnect the ICA session from the Citrix desktop viewer toolbar. There is no workaround in this release.
DTOS-2777 The thin client may restart when you sign out of your Citrix account. There is no workaround in this release.
DTOS-2542 The ICA session may stop responding for about a minute once the Citrix Workspace app log is enabled and starts to join the Microsoft Teams meeting. Disable the Citrix Workspace app log capture.
DTOS-2781 The user is unable to open any system window when the user tries to log in using Citrix Netscaler and Smartcard server. Restart the thin client.
DTOS-2541 The Microsoft Teams video may stop responding. This is a known issue identified by Citrix. There is no workaround in this release.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\