Viewing and
exporting operating system image manifest files
About this task
Manifest file
is an xml document which contains metadata about the operating system image. The current and the factory manifest files can
be compared to find change on the thin client. The following are the two types of manifest files that are based on
the source of data collection:
Table 1. Manifest filesManifest files
Manifest Source
Installed Products
QFE
Drivers
Current
Manifest
Yes
Yes
Yes
Factory
Manifest
Yes
Yes
Yes
Installed products, QFE, and driver details from current and the factory manifest files
can be compared to find the change on the thin client with
respect to the installed applications, QFEs, and drivers respectively.
NOTE: Installed products refer to all the installed applications on the thin client.
Viewing and
exporting operating system image current manifest information
Steps
Log in as an administrator.
Go to Start > Control Panel > Dell Wyse Software Manifest Utilty.
Click Export Support Data.
The data is exported to the default path C:/Users/Public/Public Documents/Wyse.
NOTE:
You can also export the data to a custom folder by selecting Custom Path and browsing to the required folder.
Click Support Directory.
The DellTCASupportInfo folder is displayed.
The support directory contains the applications, drivers, and QFE of current manifest information of the thin client.
Viewing
operating system image factory manifest information
Steps
Log in as an administrator.
Go to C:\Windows\Setup\Tools.
The BuildContent folder
contains the factory manifest of the thin client.
View the information of the operating system image manifest.
To view the information of the installed products
in the factory at the time of shipment, go to Apps > InstalledProducts xml file.
To view the information of the QFEs installed
in the factory at the time of shipment, go to Qfe > QFE xml file.
To view the information of the currently installed drivers manifest
information, go to Drivers > Drivers xml file.
Example
NOTE:
The InstalledProducts, QFE, and Drivers .xml files generated through the Dell Wyse Software Manifest utility (current manifest information set) and the .xml
files present in the <drive C>\Windows\Setup\Tools\BuildContent folder (factory manifest information set) can be compared to find
the changes with respect to the installed application and QFEs.
You can share the support data and the build
content data with the support team during troubleshooting.
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