Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: June 22, 2026
ID: 000205512
Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products
Updated: May 22, 2026
ID: 000262249
How to redirect cache files to a new location.
Updated: June 26, 2026
ID: 000020052
This article describes a nonactionable message that may be found in the Avamar backup log.
Updated: June 25, 2026
ID: 000064563
The "ifplugstatus" command is no longer valid from SUSE 12.x and above. This has changed to "wicked ifstatus"
Updated: June 25, 2026
ID: 000190564
The Management Console Server (MCS) does start after a rollback, reporting "GSAN rollbacktime does not match stored rollbacktime."
(Applicable to Virtual Backup Appliance (VBA), Integrated Data Protection Appliance (IDPA), and any Avamar configuration)
Updated: June 23, 2026
ID: 000077888
When a vault Data Domain fills up, symptoms include high capacity usage, poor deduplication, and expiration failures. The root cause is inadequate capacity planning, improper backup configuration, and unchecked saveset accumulation across DD, NetWorker, Avamar, and Cyber Recovery.
Updated: June 23, 2026
ID: 000464399
This article explains the failure of remote mccli commands after upgrading Java to version 1.8.0_492 and provides a workaround to restore functionality.
Updated: June 22, 2026
ID: 000466865
Avamar sub‑domain admin sees greyed‑out restore destination options because required direct‑restore privileges are disabled in mcserver.xml.
Updated: June 22, 2026
ID: 000466264
The Rivest Cipher 4 (RC4) cipher removal Microsoft CVE-2026-20833 pertains only to Microsoft Windows Kerberos (Active Directory domain controllers). Avamar software does not contain a vulnerability related to CVE-2026-20833 and does not require a patch.
Updated: June 19, 2026
ID: 000478819
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: June 17, 2026
ID: 000188770
How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.
Updated: June 16, 2026
ID: 000080598
This KB article discusses how to find the Software Serial ID (SWID) that is required to open software product service requests or support cases.
Updated: June 16, 2026
ID: 000221319
SQL exception links to 0x8007000e
Updated: June 15, 2026
ID: 000064112
This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.
Updated: June 10, 2026
ID: 000183044
Avamar versions 19.7, 19.8, and 19.9 File Level Restores (FLR) may fail after the Avamar server is upgraded from version 19.4 or earlier.
Updated: June 10, 2026
ID: 000208207
The alerts which appear depends on the configuration of the Avamar Administrator console. This article discusses how to prevent unwanted alerts from appearing.
Updated: June 10, 2026
ID: 000021223
This article provides the resolution when Avamar backups or restores to or from the Data Domain fail or complete with exceptions. Error messages mentioning "5341" and "SSL library error" appear.
Updated: June 09, 2026
ID: 000057830
This article is for Avamar user and operating system Capacity Management. The intended readers are Avamar administrators and those monitoring Avamar health, who require a working understanding of how to manage OS and User Capacity.
Updated: June 09, 2026
ID: 000079977
An Avamar Gen4T or Gen5A multinode switch reports a switch error due to an unexpected firmware version.
Updated: June 05, 2026
ID: 000303002
This article discusses Avamar partial backups and how they behave.
Updated: June 05, 2026
ID: 000023642
This article shows how to submit a request for new features or functionality in Avamar.
Updated: June 05, 2026
ID: 000023086
The change-passwords script fails to run due to an expired admin password.
Updated: June 05, 2026
ID: 000040116
This article provides an overview of how to change the passwords for the internal Avamar 'viewuser' and 'repluser' accounts.
Updated: June 05, 2026
ID: 000053449
An error is encountered logging in to the Avamar Administrator UI.
Updated: June 03, 2026
ID: 000223528
The Simple Network Management Protocol (SNMP) daemon fails to start.
Updated: June 03, 2026
ID: 000224237
An Avamar Workflow Package (AVP) is rejected in the AVI webpage repository due to an invalid sysinfo error.
Updated: June 03, 2026
ID: 000221137
This article shows how to start the Management Console Server (MCS) by addressing an existing hostname configuration issue on the Avamar.
Updated: June 03, 2026
ID: 000214258
Avamar node reports an Input-output error due to a potential file system issue.
Updated: June 02, 2026
ID: 000041017
This article provides a resolution for the issue: Symptom Code 4202 - failed garbage collection with error MSG_ERR_BADTIMESYNC
Updated: June 02, 2026
ID: 000039525