Storage Spaces Direct R640 Ready Node

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

CPUs can be perceived to be hot while server is idle.

How to create Cluster Shared Volumes by manually calculating the necessary disk space value.

After an update to 7.00.00.00 or higher, the iDRAC9 web server may become inaccessible where the user has uploaded a custom or CA signed web certificate.

The iDRAC is unable to connect to a Server Message Block (SMB) share when the optional "SMB3 share encryption" is enabled.

BIOS/CPLD or backplane firmware DUP may fail to update when attempted soon after iDRAC restart.

The user reported that the Power Supply Unit (PSU) has encountered issues when inserted into the server. It failed to power on the Dell PowerEdge R640 server, but the indicator on the PSU shows a green LED. Checking the TSR log finds the messages "PSU redundancy lost" or "The system board XXX voltage is out of range."

This how-to explains the commands and shows the results of outputs for the same to retrieve your service tag using a command console. It is displayed as the system serial number.

This article provides information about Dell Boot Optimized Storage Solution (BOSS) PCIe cards. It also provides instructions for installing Windows, Red Hat, SuSE, Ubuntu, and related Linux distributions onto these cards.

Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

DSA-2020-147: Dell Server Platform Security Advisory for the 2020.1 Intel Platform Updates (June 2020) - Intel SSD - CVE-2020-0527

Domain Name System (DNS) resolving the local hostname may return the internal IP address of the USB Network Interface Card (NIC) passthrough device enabled by iDRAC Service Module (iSM). This can cause issues with internal network devices configured with 169.254.x.x nonroutable addresses. The metric of the USB NIC device should be manually set to a high number so that internal network devices take precedence.

A workaround for when the BIOS update fails for the first time on 14G PowerEdge servers.

This article explains how to update the BIOS version of a Dell PowerEdge Server using EFI file. The update can be done directly from the Unified Extensible Firmware Interface (UEFI) interface.

The Dell Nautilus Firmware Update Utility is flexible and simple to use as it contains all the latest, relevant firmware updates for hard drives in your Dell server.

This knowledge base article for the Dell EMC Microsoft Azure Stack HCI AX-640, AX-740xd, AX-650, AX-750, AX-6515 and AX-7525 Nodes. It provides information on the optimized BIOS and iDRAC configuration settings.

Dell guidance for resolving an issue with downgrading BIOS 2.4.8 that encountered a server stop during POST at "Loading BIOS Drivers" on certain 14th Generation PowerEdge Servers with Intel Xeon Scalable Processors (Skylake) or second Generation Intel Xeon Scalable Processors (Cascade Lake) processors. This step-by-step guide provides instructions to recover the BIOS to resolve this issue.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

List of Known issues with Dell Azure Stack HCI Solutions

This knowledgebase article provides the location and instructions to download the update catalog for Dell EMC Microsoft Storage Spaces Direct Ready Nodes.

This knowledge base article for the Support Matrix for Microsoft HCI Solutions and provides validated support matrix information.

Dell EMC Server Platform Security Advisory for Intel SA-00329 – Intel® Processors Data Leakage Advisory - CVE-2020-0548, CVE-2020-0549

DSA-2020-145: Dell EMC Server Platform Security Advisory for the 2020.1 Intel Platform Updates (June 2020) - CVE-2020-0528, CVE-2020-0529, CVE-2020-0545

Correctable and uncorrectable memory errors on PowerEdge Server with DDR4 and changes to troubleshooting steps

If the LifeCycle Controller (LCC) is enabled but it is missing in the menu during the POST, it is possible that you must import the iDRAC license to enable it again.

This article provides information about how to disable C-States and C1E on a PowerEdge Server.

This article provides information about identifying the hard driver properties in OMSA, system setup page, and iDRAC interface.

This article explains how to restore the BIOS defaults settings on a Dell PowerEdge Server. This procedure may be valid for other Dell products.