PowerEdge: Dell PM893 SSD with Firmware HJ55 or Earlier Experience Premature SMART Failures
Summary: Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures
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Symptoms
Dell Samsung PM893 SSD SMART faults because attributes #173, #175, and #177 fall below the defined 5% threshold.
Even when the Drive Life Remaining (DLR) rated write endurance (SMART attribute #245) is still around 30%.
Cause
In firmware HJ55 and earlier versions, an incorrect MaxEraseCount of 7372 was set. This value was corrected to 9478 in later firmware version HJ62.
The SMART attributes #173, #175, and #177 normalized values are not updated even when the drive firmware is upgraded from HJ55 to HJ62.
Drives that were in SMART failure state will remain in SMART failure state after updating to firmware HJ62.
Resolution
Both conditions will be resolved in the next drive firmware release "HJ64," which will be available late October 2025.
Drives experiencing premature SMART failures will return to normal operation after the firmware update.
Affected Products
AX-640, DSS 7500, DSS 8440, DSS 9600, DSS 9620, Storage Spaces Direct R440 Ready Node, Storage Spaces Direct R640 Ready Node, Storage Spaces Direct R740xd Ready Node, Storage Spaces Direct R740xd2 Ready node, OEMR XL R670, OEMR XL R770, OEMR R230
, OEMR R250, OEMR XE R250, OEMR R330, OEMR R350, OEMR XE R350, OEMR R430, OEMR R440, PowerEdge XR2, OEMR R450, OEMR R530, OEMR R540, OEMR R550, OEMR R5500, OEMR R640, OEMR R6415, OEMR R650, OEMR R650xs, OEMR R6515, OEMR R730, OEMR R730xd, OEMR R740, OEMR XL R740, OEMR R740xd, OEMR XL R740xd, OEMR R740xd2, OEMR R7415, OEMR R7425, OEMR R750, OEMR R750xa, OEMR R750xs, OEMR R7525, OEMR R840, OEMR R930, OEMR R940, OEMR R940xa, OEMR T150, OEMR T340, OEMR T350, OEMR T440, OEMR T550, OEMR T640, OEMR XL T640, OEMR XL R230, OEMR XL R330, OEMR XL R730, OEMR XL R730XD, 7920 XL Rack, OEMR XR11, PowerEdge C4130, Poweredge C4140, PowerEdge c6320, PowerEdge c6320p, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, Poweredge FC630, PowerEdge FC640, Poweredge FC830, PowerEdge FD332, PowerEdge M630, PowerEdge M630 (for PE VRTX), PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M830, PowerEdge M830 (for PE VRTX), PowerEdge MX740C, PowerEdge MX840C, PowerEdge R230, PowerEdge R250, PowerEdge R330, PowerEdge R350, PowerEdge R430, PowerEdge R440, PowerEdge R450, PowerEdge R530, PowerEdge R530xd, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R670, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7525, PowerEdge R770, PowerEdge R770AP, PowerEdge R840, PowerEdge R930, PowerEdge R940, PowerEdge R940xa, PowerEdge T150, PowerEdge T340, PowerEdge T350, PowerEdge T440, PowerEdge T550, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XR11, Precision 7920 Rack, Dell EMC vSAN C6420 Ready Node, Dell EMC vSAN MX740c Ready Node, Dell EMC vSAN R440 Ready Node, Dell EMC vSAN R640 Ready Node, Dell EMC vSAN R6415 Ready Node, Dell EMC vSAN R650 Ready Node, Dell EMC vSAN R6515 Ready Node, Dell vSAN R670 Ready Node, Dell EMC vSAN R740 Ready Node, Dell EMC vSAN R740xd Ready Node, Dell EMC vSAN R750 Ready Node, Dell vSAN R770 Ready Node, Dell EMC vSAN R840 Ready Node, Dell EMC vSAN T350 Ready Node
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Article Properties
Article Number: 000333265
Article Type: Solution
Last Modified: 26 Sep 2025
Version: 2
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