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Follow the steps below to connect to the Office 365 Customer Portal, manage your subscription, and reset your password if needed. Ideal for Dell CSP program subscribers looking for access to their Office 365 settings
Updated: February 20, 2026
ID: 000184230
To optimize your support experience, we have updated the process for contacting Microsoft 365 from Dell technical support.
Updated: January 13, 2025
ID: 000187609
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: March 03, 2026
ID: 000132371
Learn how to install Visio Pro for Microsoft Office 365 with these step-by-step instructions for installation on your Dell Windows devices.
Updated: February 27, 2026
ID: 000185966
This article provides information about Dell Control Panel New Interface.
Updated: February 20, 2026
ID: 000184487
Microsoft Office version that is installed on the computer is English only and there is a requirement to install language packs. This article provides steps on how to do that.
Updated: December 11, 2025
ID: 000193092
Take the following steps to solve the sync error in OneDrive with Windows.
Updated: December 11, 2025
ID: 000185410
Take the following steps to solve the sync error in OneDrive with Windows.
Updated: December 11, 2025
ID: 000185409
This article describes the process for renewing Office 365 subscriptions manually, disabling automatic renewal, or canceling the subscription.
Updated: December 11, 2025
ID: 000186188
The following article provides information on the difference between the 64-bit and the 32-bit version of Office.
Updated: December 02, 2025
ID: 000186251
The following article provides information on how to remove an email account from Outlook.
Updated: December 02, 2025
ID: 000186198
The following article provides information on how to attach files to an email message.
Updated: December 02, 2025
ID: 000186197
The following article provides information on how to install the OneDrive for Business sync client.
Updated: December 02, 2025
ID: 000186195
Take the following steps to solve the sync error in OneDrive with Windows.
Updated: December 02, 2025
ID: 000185413
Take the following steps to solve the sync error in OneDrive with Windows.
Updated: December 02, 2025
ID: 000185412
If you are having sync problems with OneDrive on MacOS, here are the following solutions on how to fix it.
Updated: December 02, 2025
ID: 000185408
If you are having sync problems with OneDrive in Windows, here are the following solutions on how to fix it.
Updated: December 02, 2025
ID: 000185407
This article provides information about how to install Visio.
Updated: November 28, 2025
ID: 000185478
Enhance your online security! Learn step-by-step instructions to add trusted websites in the Google Chrome settings for safe and secure browsing.
Updated: November 28, 2025
ID: 000185023
This article provides information about Office 2016 Deployment Tool.
Updated: November 28, 2025
ID: 000184979
Synchronizing online files allows you to access files from your personal computer or Mac instead of working in Internet Explorer, Chrome, or any other browser.
Updated: November 28, 2025
ID: 000184843
Here are the following steps on how to fix the OneDrive sync problem in Mobile for Windows phone.
Updated: November 21, 2025
ID: 000184811
This article provides you with steps to fix the OneDrive sync problem in Mobile for iOS.
Updated: November 21, 2025
ID: 000184809
Here are the following steps on how to fix the OneDrive sync problem in Mobile for Android.
Updated: November 21, 2025
ID: 000184633
The following article has information about downloading Microsoft Office from My Account (previously Dell Digital Locker.)
Updated: November 11, 2025
ID: 000135141
This article provides instructions about how to manage your Microsoft license-based subscriptions through My Account.
Updated: November 08, 2025
ID: 000225477
This article contains general information for the Dell Customer Portal.
Updated: October 03, 2025
ID: 000187500
Information about Office 365 Domain management.
Updated: October 01, 2025
ID: 000186919
This article describes the steps to Add Gmail to your Outlook account.
Updated: July 30, 2025
ID: 000186185
This article includes step-by-step instructions to delete a file, icon, or application in the Windows 10 or Windows 11 operating system.
Updated: July 28, 2025
ID: 000146186
This article explains how to change credit card information regarding your M365 license and subscription activation through My Account (Previously Dell Digital Locker).
Updated: July 25, 2025
ID: 000186181
This article provides information about running multiple versions of Microsoft Office on one computer.
Updated: July 25, 2025
ID: 000155037
Learn step-by-step instructions to remove a Gmail account from Microsoft 365 Outlook.
Updated: July 17, 2025
ID: 000186177
This article contains guides that can help you to setup your domain in Office 365.
Updated: July 17, 2025
ID: 000187115
This article serves as a guide to setup domain in Office 365.
Updated: July 17, 2025
ID: 000186135
This article serves as a guide to add domain in Office 365.
Updated: July 17, 2025
ID: 000184563
This article discusses how to troubleshoot Adobe error message "This code has already been redeemed."
Updated: May 13, 2025
ID: 000177554
Learn how to fix Microsoft 365 Outlook stuck on loading profile using Task Manager, Safe Mode, disabling add-ins, and hardware acceleration settings.
Updated: May 06, 2025
ID: 000191971
This article covers how to obtain support for MyOffice through New Cloud Technologies.
Updated: February 06, 2025
ID: 000184398
This article provides guidance for enabling RDS Cal with Microsoft MPSA licensing. purchased from Dell.
Updated: January 28, 2025
ID: 000208285
The following article provides instructions on how to activate your Microsoft Perpetual Software License and Software Subscriptions from Dell.
Updated: December 02, 2024
ID: 000190601
Guide to installing Microsoft Office for Mac, Windows, iOS, and Android. Get started with Office 365 on your device today.
Updated: November 27, 2024
ID: 000184622
Running data migration in Microsoft M365.
Updated: November 15, 2024
ID: 000187099
The following article takes you through using either the federated or synchronized identity format to manage your users access to your Domain.
Updated: October 11, 2024
ID: 000184376
Azure AD Connect Express Settings is used when you have a single-forest topology and password synchronization for authentication.
Updated: October 11, 2024
ID: 000184386
The people in your business each need a user account before they can sign in and access Office 365.
Updated: October 11, 2024
ID: 000184380
When you set up your domain in Office 365, DNS records are required so that the email, instant messaging (Skype for Business), and other services work correctly.
Updated: October 11, 2024
ID: 000184501
The following article provides links to articles on the various ways to add a user to Office 365 with Dell.
Updated: October 11, 2024
ID: 000186213
You will have the option to add a user/s during the Microsoft Setup Wizard.
Updated: October 11, 2024
ID: 000184379
The following article provides link to information about managing your Office 365 with Dell Accounts.
Updated: October 11, 2024
ID: 000186210
Users can easily be added one by one after the domain setup is complete.
Updated: October 11, 2024
ID: 000184378
The following article provides information about Office 365 Security.
Updated: October 11, 2024
ID: 000186205
The following article provides information about the CSV format.
Updated: October 11, 2024
ID: 000186211
Follow these steps to update your DNS records for Office 365.
Updated: October 11, 2024
ID: 000185530
Office 365 uses the cloud-based user authentication service Azure Active Directory to manage users.
Updated: October 11, 2024
ID: 000184385
Office 365 comes with a set of administrator roles that you can assign to users in your organization.
Updated: October 11, 2024
ID: 000184388
Follow these steps to add the four CNAME records that are required for Office 365.
Updated: October 10, 2024
ID: 000185521
SPF allows administrators to specify which hosts are allowed to send mail on behalf of a given domain by creating a specific SPF record (or TXT record) in the Domain Name System (DNS).
Updated: October 10, 2024
ID: 000185522
Each person on your team needs to have a user account before they can sign in and access the Office 365 services, such as email and Office.
Updated: October 10, 2024
ID: 000184377
This article provides information about Dell welcome email not received or lost.
Updated: October 10, 2024
ID: 000185472
The following article provides information about the use of Dell Service Tags with Office 365 from Dell.
Updated: October 10, 2024
ID: 000186218
The following article provides information about Dell's service terms and conditions for Office 365 with Dell.
Updated: October 10, 2024
ID: 000186203
On your DNS host's website, you will create two new SRV records, typically one at a time.
Updated: October 10, 2024
ID: 000185525
This article discusses how to configure and use OneDrive with Microsoft 365.
Updated: September 18, 2024
ID: 000191404
How to get information about Office 365 with On-Premise and Off-Premise support for Exchange and Lync
Updated: August 20, 2024
ID: 000179008
Learn how to activate Microsoft 365 Business or Business Premium purchased from Dell. Find information about how to activate your Microsoft 365 Business Standard or Microsoft 365 Business Premium product.
Updated: August 17, 2024
ID: 000146571
This article provides information about how to onboard a Microsoft Tenant Domain.
Updated: July 09, 2024
ID: 000225189
This article discusses the process to access the Microsoft Online Portal and the functions that can be administered using it.
Updated: May 28, 2024
ID: 000184546
Skype for Business is an application included in your Office 365 product suite. It allows you to connect with your colleagues from across the globe.
Updated: May 10, 2024
ID: 000184879
Your Microsoft Online Portal login credentials can be located in the Dell Customer Portal. See the steps below to find out where they can be located.
Updated: May 10, 2024
ID: 000184878
Information about setting up Clutter in Microsoft Outlook.
Updated: May 10, 2024
ID: 000191997
This article describes the MS365 Hybrid Deployment process.
Updated: May 10, 2024
ID: 000192645
This article describes the process for adding or modifying Office 365 licenses.
Updated: May 10, 2024
ID: 000184219
This article provides the steps to setup Office 365 in an enterprise environment.
Updated: April 26, 2024
ID: 000184644
How to quickly migrate Exchange Mailboxes to Office 365 using express migration.
Updated: April 26, 2024
ID: 000184643
This article discusses how to identify your Domain Registrar and DNS Hosting Provider.
Updated: March 19, 2024
ID: 000184626
This article provides what information that you need for installing office into your enterprise environment.
Updated: March 19, 2024
ID: 000184642
This article describes how to add your MX record to route email in Office 365.
Updated: March 19, 2024
ID: 000184777
To create the DNS records you need for Office 365 services at your domain registrar or DNS host, you must use specific values for the records.
Updated: March 19, 2024
ID: 000184778
This article explains how to prioritize multiple MX records on your domain.
Updated: March 19, 2024
ID: 000184779
This article discusses how to download and install MyOffice Standard Home Edition.
Updated: March 18, 2024
ID: 000184294
This article gives information about Microsoft Teams including tutorial links.
Updated: January 23, 2024
ID: 000186447