Articles
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The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.
Updated: September 30, 2026
ID: 000134013
This article explains how to perform a driver or firmware update directly from the operating system (OS) using a Dell Update Packages (DUP).
Updated: September 04, 2026
ID: 000130467
Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.
Updated: October 07, 2026
ID: 000132726
Frequently Asked Questions (FAQ) about Physical Drives replacement in RAID Server and MD Arrays
Updated: October 07, 2026
ID: 000139367
This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.
Updated: October 07, 2026
ID: 000126418
Dell OpenManage Enterprise (OME) uses a multi-step process to discover and onboard servers through iDRAC. The discovery process begins with a basic network reachability check (ICMP ping) followed by protocol-level communication (Redfish or WS-Man). If any step in this chain fails, the discovery will not succeed.
Updated: October 07, 2026
ID: 000507806
Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers and format the drive. Follow the step-by-step instructions to prepare and create a bootable USB media.
Updated: October 06, 2026
ID: 000141551
This article explains how to access and use Jobs and Logs in Dell Repository Manager (DRM) for troubleshooting purposes. It covers the Jobs page, where every DRM action is recorded with a timestamp, the location of the drmservice-0.log file on both Windows and Linux, and how to use the built-in Save and Email Logs feature to export a zipped copy of all logs directly from the DRM UI.
Updated: October 06, 2026
ID: 000183933
Summary: Steps to enable and collect debug logs from OpenManage Enterprise 3.9 and later for diagnostic purposes.
Updated: October 05, 2026
ID: 000212597
This article describes how to enable, use, and disable Field Service Debug (FSD) mode in OpenManage Enterprise for advanced troubleshooting under Dell Support guidance. FSD provides SSH and SCP access to the appliance and must only be used in conjunction with an active Dell Support engagement. Verbiage may differ on pre-OME 4.7 versions.
Updated: October 02, 2026
ID: 000212619
This article talks about the Intel Cluster on Die technology as it pertains to VMware ESXi.
Updated: September 23, 2026
ID: 000147278
When firmware updates are applied to Dell PowerEdge servers outside of the OpenManage Enterprise (OME) workflow, the OME inventory may not reflect the updated versions. Running a manual inventory task or re-onboarding the device in OME will force a re-detection and resolve the discrepancy.
Updated: September 21, 2026
ID: 000510650
Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.
Updated: September 18, 2026
ID: 000124666
This article shows how to do network card testing using the Support Live Image (SLI).
Updated: September 10, 2026
ID: 000120458
This article identifies which Operating System (OS) files the iDRAC Service Module (iSM) replicates the Lifecycle Controller (LC) logs to.
Updated: September 10, 2026
ID: 000064204
This article provides information about how to create a bootable USB drive from and OS ISO file for manual installation.
Updated: September 10, 2026
ID: 000334285
The Dell Nautilus Firmware Update Utility is flexible and simple to use as it contains all the latest, relevant firmware updates for hard drives in your Dell server.
Updated: September 10, 2026
ID: 000141811
Dell OS and Applications Solutions on Dell TechCenter - Project Sputnik, Microsoft Windows, Red Hat Linux, SUSE, Ubuntu, and more
Updated: September 10, 2026
ID: 000145895
How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.
Updated: September 09, 2026
ID: 000179543
Firmware updates using the iDRAC or LifeCycle Controller does not work on any Emulex 8 Gb fiber channel adapter.
Updated: September 09, 2026
ID: 000144615
This article describes how to reenable the Lifecycle Controller (LCC) when it goes into recovery mode.
Updated: September 09, 2026
ID: 000136186
This article provides information about how to update your system's firmware from the Lifecycle Controller on Dell servers.
Updated: September 09, 2026
ID: 000128133
This article shows How To determine why a virtual machine powered off or rebooted by reviewing log files and host details to identify guest shutdowns, user or API requests, HA resets or system faults.
Updated: September 07, 2026
ID: 000205778
This article explains how to find supported memory configuration for your PowerEdge server.
Updated: September 02, 2026
ID: 000135681
To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.
Updated: September 02, 2026
ID: 000234357
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: September 02, 2026
ID: 000227912
Most PowerEdge servers and other products that leverage a PowerEdge server hardware have an embedded Integrated Dell Remote Access Controller. This article helps to quickly identify the iDRAC version.
Updated: September 02, 2026
ID: 000177885
This article describes the "Easy Restore", which is a built-in storage component that maintains critical configuration information.
Updated: September 02, 2026
ID: 000142633
This article explains how to use the Import Server License feature to import an iDRAC license from the Lifecycle Controller UI.
Updated: September 02, 2026
ID: 000139682
This article provides information about identifying the hard driver properties in OMSA, system setup page, and iDRAC interface.
Updated: September 02, 2026
ID: 000129559