TechDirect Connected Provisioning

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Learn what to do when logging in to Dell TechDirect using Microsoft EntraID gives an "Email address not found" error.

This article describes how to download the Live Optics Corporate Edition collector using WGET and Curl from a Linux OS terminal session. This collector version requires registration with a corporate email address for access to all Live Optics configuration and performance data collection options. The Live Optics Corporate Edition collector is seen as "the Live Optics collector" and "the collector."

In-depth details are needed regarding the Security score data shown in the TechDirect console to help interpret the endpoint security state more thoroughly.

This document helps us understand how to set up a customer's TechDirect Account to work with Secure Connect Gateway Virtual Addition.