VMAX

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article provides estimates on scheduling lead time when booking RPS upgrades.

Symmetrix and VMAX: Lock 248 on the Symmetrix array not allowing configuration changes.

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.

This article assists users when receiving an email alert from EMCSRDFAAlerts@emc.com.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.

AppSync cannot re-link to a mounted target device.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article explains how to assign an Initial Company Administrator.

This KB article explains how to use E-Lab Navigator simple support matrix options to determine VMAX and PowerMax supported platforms.

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.

Dell HYPERMAX OS and PowerMaxOS Online Device Expansion (ODE) for TDEV options and supported functionality.

APEX AIOps Observability is a no-cost cloud-native application that proactively monitors and measures the overall health of your storage systems through intelligent, comprehensive, and predictive analytics.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

This KB article is a list of technical documents and videos produced by Dell Technologies.

How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

Learn how to find serial numbers for PowerMax and VMAX storage arrays. Discover multiple methods, including stickers, web administrative interface, and command-line interface.

AIX Oracle cluster node fails over and reboots when a PowerMax director is brought down. This KB provides a solution to avoid this situation if there is MPIO or VxDMP multipathing. It does not apply to PowerPath where another mechanism is designed to avoid this issue.

This article provides links to several Dell Community pages.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.

Write are failing from time to time, leading to an LVM error (LVM_IO_FAIL - EWRPROTECT) for no obvious reason, as if the device was "write protected." The error was reported as: "AIX shows disk operation error on array with PowerPath. No error showed in the array…."

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.

While UNREGISTERING Secure Connect Gateway from Unisphere for PowerMax 10.x, it fails with error "Authorization failure. Incorrect credentials were provided for gateway: 11.22.33.44:9443"

A curated list of technical information resources for PowerMax or VMAX mainframe host software, such as Mainframe Enablers and Geographically Dispersed Disaster Restart (GDDR).

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.