Customer Care

Recent Topics

• Relevance

• Recent Topics

• Recent Activity

• Highly Active Topic

• Comments

• Recent Solutions

• Views

Start a discussion

• I just LOVE getting hung up on while trying to reach technical support. It's happened three times now.

  Started By

  P

  Peak913

  Mar 12, 2026

  Customer Care

  Last response by

  mel-li

  6 months ago

  25

  1

  0

• Authorized Dell partner returned my XPS 17 9700 with a damaged motherboard after battery replacement

  Started By

  S

  SashaNao

  Mar 12, 2026

  Customer Care

  Last response by

  SashaNao

  5 months ago

  176

  0

  5

• Issue with original configurations

  Started By

  BH

  Brandon H92

  Mar 12, 2026

  Customer Care

  Last response by

  Brandon H92

  6 months ago

  29

  0

  2

• Comenity, bill pay issues, #2

  Started By

  S

  sfrussell

  Mar 11, 2026

  Customer Care

  Last response by

  DELL-Cares

  6 months ago

  18

  3

  1

• Comenity, bill pay issues, locked out

  Started By

  DW

  Done-With-Dell

  Mar 11, 2026

  Customer Care

  Done-With-Dell

  updated

  6 months ago

  14

  0

  0

• Change Dell rewards to different country

  Started By

  C

  Crispy22

  Mar 11, 2026

  Customer Care

  Last response by

  DELL-Cares

  6 months ago

  11

  0

  1

• Unable to get parts for my Brand New Dell Laptop for 3 Months now!

  Started By

  R

  RaveLord1o1

  Mar 11, 2026

  Customer Care

  Last response by

  ejn63

  6 months ago

  18

  0

  8

• Account Reactivation

  Started By

  Z

  zzzane

  Mar 10, 2026

  Customer Care

  Last response by

  DELL-Cares

  6 months ago

  15

  0

  1

• Dell cannot find my order

  Started By

  D

  DOCPEZ

  Mar 10, 2026

  Customer Care

  Last response by

  DELL-Cares

  6 months ago

  14

  0

  1

• 27 inch screen damaged. Need service

  Started By

  U

  user_895b65

  Mar 10, 2026

  Customer Care

  Last response by

  ejn63

  6 months ago

  18

  0

  1

• MY LAPTOP BILL

  Started By

  U

  user_b978bb

  Mar 10, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  6 months ago

  11

  0

  1

• Keyboard Mouse Combo

  Started By

  KA

  kumar.anurag

  Mar 10, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  6 months ago

  14

  0

  1

• Received credit note and no refund

  Started By

  P

  Ph263b588

  Mar 9, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  6 months ago

  16

  0

  1

• Refurb Monitor Policy

  Started By

  K

  Kelly1950

  Mar 9, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  6 months ago

  17

  0

  1

• How to reactivate my account

  Started By

  JC

  Jonny Chen

  Mar 9, 2026

  Customer Care

  Last response by

  lookinforachange

  2 months ago

  24

  0

  2