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I have an Optiplex 7060 SFF (mini tower) with the BIOS udated at 1.14. I had to check for the RAM model so I opened the cover/tower, and upon the next boot, the BIOS did not reported that the cover has been opened during POST, as I was expecting it. The feature is enabled is the BIOS and it was

I have a new 2021 Dell Precision 5550 laptop (basically a beefed up XPS 15) on which I wanted to use an Apple Magic Mouse. It's no problem adding the mouse as a Bluetooth device under Windows 10, but I discovered that I lost the scrolling functionality when doing so. You can pay a yearly fee for sof

Ok, I got one that has me stumped. At some point, I turned off Bluetooth, Using Samsung Buds you have to turn off Bluetooth on nearby devices, to get them to log on the device you want to use them with. So now I am noticing that Bluetooth is turned off and I can't seem to find any button or switch

My Windows 10 Inspiron laptop is running very slow. When viewing Task Manager I noticed that Dell Data Manager is using ~70% CPU consistently.  What is this service and can it be disabled without affecting the system's operation and/or performance?

So I have a G15 5515 Ryzen Edition with Windows 10. Been having this problem for like two months now and it's really getting on my nerves. I cannot change the brightness from 100% to anything else, be it the keyboard, settings or even Windows Mobility Center. Weirdly enough, when moving the slider

I have the Dell XPS 15 9500 4k and have been having issues with streaming 4k video. Basic spec:9500 4k Touch ScreenIntel 10750H16 GB RAM1650 TIThe Problem:The laptop is now unable to stream 4k from Netflix/Disney Plus. 4k YouTube video very jerky and unwatchable.I want to see if anyone else has thi

Dear sirs, kindly advice me about how to solve the Start Up issue of Inspiron 15 756 Model. While Power On button pressed, Battery light LED Blinks in the format like 3 times in Amber color and 5 times in White color. Then found, for Start Up, i need to plug charger with Laptop and Press the power

Hi, each time I power on the Dell XPS 9570 Windows 10 the following error shows: "Application cannot run .This thunderbolt application is not in use anymore and can be safely uninstalled" I see no conflicts in Device Manager. Any fix? Thanks

I downloaded and installed Dell updates on my new laptop, hit restart, and the dots keep circling and won’t restart for over 2 hours. I can’t shut it down and it won’t complete the restart process. What do I do? Thank you

For the past 6 weeks I have had nothing but problems with my Inspiron 7586 2in1. Purchased a year ago, the issues started in November with the touchpad and cursor disappearing. After little fixes (find drivers, etc), I decided to go the restore to factory settings route. That began the downfall. Fo

Need driver for unknown device ACPI\SMO8800\1 for DELL Laptop

We have a not very old Optiplex 3060 with a power led flashing twice amber then seven times amber. Service tag SERVICE CODE, no internal leds are on. the power appears to be going to the board, cpu / case fans spinning. I've googled the led flashing twice...then 7 times and can't find what th

How do you manage driver updates and firmware upgrades on your Dell devices, and do you have any tips to share? Please post your response below. Visit How to Participate + Official Rules for more information. 1st Place Winner for week 1: @p4g1wv54BcbACgJA 2nd Place Winner for week 2: @JOcean 

I have a Dell Inspiron G7 with 16GB 2666 MHz RAM. Would I be able to upgrade it to 32GB 3200MHz or would it not work?

Inspiron 20 3043 AIO does not detect an external monitor connected using the HDMI port. I tried everything I could find about this but nothing works.

I have a new Inspiron 13 5310 8GB laptop and noticed the touchpad sometimes stops working for no apparent reason. I don't run many application at once so not sure why? Yet if I plug in a mouse no problems. Any ideas how to fix? Cheers  

I just had my palm rest and touchpad replaced and got it back two days ago. I noticed that the small light bar doesn't light up anymore when charging. Could it be possible that whoever worked on my laptop forgot to reconnect the LEDs somehow? If so, would I be able to fix this myself? I really don't

I use MY DELL to update my Inspiron, cleaning etc. A few days ago when I wanted to use MY DELL I got a message that I should update it. I follow all the messages on the screen and at the end I get an error that tells me that It is not possible to update it and to check my internet connection. My con

I've got the exact same problem. I unistalled the app, got the My Dell app from the Microsoft Store, no other way to download, it installed. Then it wanted to update!!!! Why the latest version isn't on the Store??? I then have the same problem, starts installing the update states this could take a w

Hello, I tried to update the firmware of my U4021QW from my Apple MBP M1, but it fails after ~1 min with no clear explanation. The utility reports "Update error. See Help for step by step instructions to retry update" I followed the instructions several times, but with no success (disconnect ever