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I have set up a purge rule to purge any file in the folder, but no files have been purged. I tried to manually purge the files/folders from the Windows Explorer context menu, but I get and error. The error reads: DxShell 0 file(s) were successfully purged. 10 file(s) were skipped be

Hello, I currently have a customer in remote facility who is using the Disk Xtender platform to archive to Centera. Unfortunately i'm unfamiliar with the software and was wondering if there is anyone out there with enough expertise to point me in the right direction.   The custome

Is there a guide for using DxDmChk to migrate from Centera to Atmos or another storage device? Using DX6.5.440...Thx!

Installing v6.5.440 Patch 1 on MS 2003 cluster active/passive configuration. I see the instructions for the patch but it does not mention a cluster. Does anyone have a preferred method to install the patch. Thank you!

Hi, I have one Windows 2008 R2 64 bit server with Diskxtender File System Manager installed on it. Also, i have installed the Mediastor administrator on the same machine. Please let me know how to add the license for the same. I have generated the license against the server's machine ID but i am

Extended Drive filled up and is now offline. There is non DX managed media on ther but I can't delete or move due to access denied error. Any way to get around this and get the drive back online? I see that PreventFileDelete is on in the registry. Thx!

Hi, How can I verfiy an extended drive and rebuild missing shortcuts if required i.e file exists only on archive. Thanks, Dec

Doing some testing to see if I can use the DxDmChk Utility to resolve a customer's issue. In my testing I am trying to use the /clean switch, however, it is not working. I noticed that when the DxDmChk begins, the first line I see is "Running in basic mode. Disabling all advanced features". Is anyon

We have a customer that has DX installed on ServerA, writing content to Centera. They want to install a new server and have ServerB write to that same Centera.  A no-brainer would be to have ServerB write files to a share on ServerA so they wouldn't have to buy additional licenses, but they wa

I am having an issue with not be able to rename folders on extened drives that are not empty. Platform is windows 2003 clustered. Works fine on clustered drives that i have not unleashed Diskextender on.

Hi, I want to rename a Windows 2003 Server, with an existing DiskXtender installation. I did this once before, and noticed that DiskXtender keeps on using the old server name.Is there any way to change this ? I use Diskxtender version 6.3 Kind regards, Paul

I am configuring DX-NAS for Windows for Celerra NS20. I have configured NAS for source and destination. On DX, I can create destination but when I want to create source, it gives the error: Please enter valid data. java.net. ConnectionException. Connection refused: connect. On the first screen

We are trying to determine the owner of all files of a certain type on an extended drive. I looked at the FLR reports and it has the owner listed as unknown for a lot of files. I ran a file report in DX and file owner didn't show up on the report. Is there a way I can get file owner without fetching

After a low diskspace report from a DiskXtender 5.60.025 server is started checking the source of this problem. I noticed a lot of files placed in the C:\ of the server. The names look generated. A sample of the content of the file t123.1g. FSA1U5APA4210/> I'm not very familiar with the

NS20 5.6.40.3 DX-NAS 3.1 Build 1.23 Cannot add an NS20 as a source host to DX-NAS receive the following error: Error: Please enter valid data. java.net.ConnectException: Connection refused: connect Have created the dhsm_user account on the data mover. Added a connection from the data mover

We are moving from Diskxtender for Windows to Celerra and Rainfinity FMA so I need to get all our data back from our Centeras to our Windows file servers to migrate it to Celerra. I'm trying to use the compact media task to do this but it fails with an error: Compact started at 19/06/2008 16:1

Hi all, Just testing DX. I have Windows 2000 with DX 6.2 and a Centera. My files are being moved OK. However, all files marked as stubs still have the same size as the original file. Shouldn't the size listed be the stub size? Is DX actually working?

OK. I admit I'm stupid. I'm new to DiskXtender and when setting up an extended drive yesterday I named the extended drive folder the same as a top level folder on the disk drive. Obviously, the only folder showing now is the one folder. I want to remove the extended drive (media is already removed)

Hi Guys, anyone had the following problems. I installed a DX6.2 into a clustered fileserver, and has the following problem. 1. Folder renaming/deleting is not possible, when a user create a "New Folder" then it is impossible to rename or delete it. Workaround failover to the other node. 2. DX

We have upgraded from v2.1 to v3.0 of DiskXtender for NAS and I am having a little difficulty. I am unable to get it to connect to our Network Appliance systems. The NetApps are reporting: fpolicy.fscreen.server.connecting.privError:error]: FPOLICY: File policy server xx.xx.xx.xx attempted to regist