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I have "Premium" support. My XPS failed in late Dec 2001. After three failed repairs, I was promised a replacement. It is has been several weeks and many calls to Premium Support and still I have not heard anything from the "exchange team." Premium Support (who is very nice) keeps promising that the

How can I make my laptop stop charging at 90%. I went to the BIOS and I couldn't find custom under Battery Charge Configuration. I saw online that you can use the Dell Power Manager app but the Dell site says that my laptop isn't compatible with that? I use my laptop frequently and I want to prolong

I recently bought a Dell U4924DW and because the included UCB-C to USB-C cable is to small to connect to my MacBook Air M1, I bought a 2M Satechi braided USB 3.1 Cable USB-C male - USB-C male. Charging works ok but there is no signal. With original cable works ok. How can this be fixed? 17:39:52....

My computer Dell Latitute 5420 wifi connection often disconnect that interupting me from working fluently. Please update the driver soon for better using experience. Thank you!

We have a user who is using a Lenovo ThinkPad P1 Gen4i laptop that is connected using a USB-C cable to a Lenovo docking station which is connected using a DisplayPort cable to a Dell U4919DW monitor. The laptop will sometimes not display anything on the monitor when it "wakes up" when the user comes

Hi I have a 5 year old Inspiron 15 5000 Series (Intel(R)) - 5559 laptop. I was thinking of getting a ultra wide monitor as a second monitor. How can i check if my laptop will support an ultra wide monitor? I cant find what version of HDMI port i have either. Thanks

Is anyone else getting this error intermittently with 5860 workstations: All USB devices stop working when this error comes up. Only way to fix it is by restarting the computer. We can still log in to the computer remotely. We checked device manager and this unknown device comes up: We updated a

I recently had issues with a black screen after a reboot which only allowed me to boot up again if I shut down and turned the mains power off then on again but that was finally fixed after resetting the CMOS, replacing the CMOS battery and reseating the GPU and memory. All has been going well for a

I'm needing to find the right privacy filter screen to use with the Dell Precision 5560. All the ones I find are not tall enough for the screen. The screen measures 13.25in x 8.25in. Anyone have a source to find one?

I have U3821DW (Firmware M2B101) which is on the supported devices list for the DDM for macOS. So I installed this (just released) DDM (Dell Display Manager) macOS. 1.50.0.0039, A00) on both my M1 Mac's. The M1 Mac's are supported and both Mac's are up to date, running the latest macOS Big Sur (v 11

For some reason the headphone jack on my laptop has stopped outputting to the left channel. The headphones are fine on other devices.  I have also reinstalled Windows today, so it appears to be a hardware problem.

I replaced 256G SSD card with a WD black SN750 Nvme 500GB ssd that was cloned from original 256G that was on XPS 8930. Now the PC boots extremely slow. I tried switching from RAID to AHCI but would not boot. This has probably been asked before but I can't seem to find the solution. I would like to a

Hi Everyone, this my first post here. I have an old Dell Dimension 8200 which is in very good shape. Evertything is doing well however it has only 512 MB Ram and it is running on Windows XP. I want to upgrade to Windows10 and therefore I need an additional 512MB Ram (since the requirement for win

So in so games, if I don't have V-Sync turned on through Nvidia Control Panel, I get pixel tears. Could my G-Sync module be bad? Should I return? As far as I know it is only in Hunt Showdown it occurs. I can't replicate the issue on other monitors. But as mentioned, if I turn on V-Sync through Nvidi

Last windows driver update broke the camera - Intel - Extension - 1.0.0.273 / Intel - Extension 3.1.0.7611We have so far 5 impacted assets Any help Dell?

Hello i am buying a dell OptiPlex 7020 mt and it comes with a 256gb sdd. I want to be able to install a 500gb hdd so i can use both drives but i have no idea on what cables i will need to buy or even how to do it.

Since about two weeks back I noticed that my XPS 17 9700 was dead from time to time and that it always had the Caps-Lock light lit. The screen completely black and no signs of life at all. After a hard reset (holding Power button for a few seconds) and then starting again it always goes to BIOS Mem

Hello, I have been using my WD19S Dell Docking station for a few days and I am running into an issue where while using headphones, the audio will either cut in and out briefly or the audio will disconnect completely until I replug my headphone. I am using a Logitech H570e wired headset. If I plug i

Hello, my computer won't turn on anymore after I closed it for the night. It keeps on blinking with an amber light on a 3-1 pattern. Anyone know a potential fix or what I should do? Thanks.

I have an OPTIPLEX 5090. I would like to upgrade the graphics card for gaming. can anyone tell me which graphics cards are the best for the model without requiring a PSU upgrade? and which are the best if i can spare a few bucks for a new PSU?