ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what’s important.
24x7 Direct access to in-region ProSupport engineers
Next business day onsite support after remote diagnosis
Keep your hard drive after replacement to ensure data security
Repairs for accidents caused by drops, spills or electrical surges
Proactive monitoring, automated issue detection, failure prevention, notifications, and case creation with SupportAssist
*Availability and terms of Dell EMC Services vary by region and by product. Contact a sales representative for details.