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      DTA VMware Academic Production Support/Subscription for VMware vSphere 7 Enterprise Plus Acceleration Kit for 6 processors for 1 year

      CAD $8,671.11
      Add to Cart
      Manufacturer part VS7-EPL-6AK-P-SSS-A | Dell part AB201543 | Order Code ab201543 | VMware D
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      The VMware Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

      • Fast response times for critical issues
      • Remote support
      • Online access to documentation, knowledge base articles, discussion forums and other technical resources
      • Product updates and upgrades

      Quick Specs


      Service & Support
      Technical support
      Service Included
      Emergency phone consulting
      Full Contract Period
      1 year
      Response Time
      30 min
      Service Availability
      24 hours a day / 7 days a week
      Software Title
      VMware vSphere Enterprise Plus Acceleration Kit
      Version
      7
      Licence Qty
      1 processor
      Licence Pricing
      Academic

      General


      Type
      Technical support
      Service Included
      Emergency phone consulting
      Full Contract Period
      1 year
      Response Time
      30 min
      Service Availability
      24 hours a day / 7 days a week

      Software


      Software Title
      VMware vSphere Enterprise Plus Acceleration Kit
      Installation Type
      Locally installed
      Version
      7
      Licence Qty
      1 processor
      Licence Pricing
      Academic

      Details


      Service & Support
      • Emergency phone consulting - 1 year / 6 contacts - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1
      • Phone consulting - 1 year / 6 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 2
      • Phone consulting - 1 year / 6 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 3
      • Phone consulting - 1 year / 6 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4
      • E-mail consulting - 1 year / 6 contacts
      • Web knowledge base access - 1 year
      • Web support - 1 year
      • New releases update - 1 year
      • Remote monitoring - 1 year
      • Technical support - 1 year - on-site - severity critical

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