Ignite Innovation – Your Services Guide to Dell Technologies World

Explore the insights of our Services experts at Dell Technologies World 2024 with fourteen breakout sessions you won’t want to miss.

In today’s rapidly evolving digital landscape, businesses are faced with a multitude of challenges, from harnessing the power of AI to navigating the complexities of multicloud environments, all while effectively managing a modern workforce. We understand the diverse needs of our customers and are committed to providing services that cater to every stage of their digital journey. As you’re gearing up for Dell Technologies World this year, mark your calendars because you won’t want to miss the breakout sessions that dive into how our services are empowering businesses to make innovation real and thrive amidst increasingly demanding environments.

Check out our highlighted services sessions by track and add them to your agenda.

Artificial Intelligence

Watch Data Work Harder with AI
Easy, centralized data access is essential for fueling AI, driving impactful insights and accelerating innovation when handled correctly. Join us as we guide you through overcoming traditional data architecture limitations to maximize value extraction and bolster support for GenAI applications.
Session ID 9006P-1

Making GenAI-assisted Work a Reality
CIOs acknowledge the potential of GenAI tools for employees, exemplified by a leading IT company’s use of AI to boost productivity. Join Dell Services and Microsoft for a demonstration and best practices in implementing Copilot solutions.
Session ID 9007P-1 / 9007P-2

Best Practices for Building Your AI Factory
Unlock the potential of AI with a systematic approach to optimize impact and maximize returns on investments. Join our session to learn best practices within the Dell AI Factory, accelerating progress across all stages, from stakeholder engagement to ongoing operations, and gain insights from Dell Digital.
Session ID 1006P-1

Deploying a Digital Assistant Built on Generative AI
Discover how organizations are enhancing digital assistants with GenAI to achieve various service objectives, from improving website experiences to providing post-sales support and facilitating employee onboarding. Gain inspiration from the City of Amarillo, Texas, where leaders successfully implemented a multilingual digital assistant to better serve their diverse community and deliver government information and services.
Session ID 7025P-1 / 7025P-2

Multicloud and as-a-Service

Capitalize on the Strategic Power of Colocation to Streamline Data Center Operations
Explore how our services can tailor a managed colocation solution to optimize your data center and multicloud strategy, ensuring alignment with your evolving business requirements and propelling your data center into the future.
Session ID 9008P-1

Achieve Multicloud Success on Your Technology of Choice
Join us to discover how Dell Services harnesses our technology partnerships and Dell APEX solutions to enable cloud success. Learn how we leverage capabilities from Microsoft, Red Hat and VMware to tailor services to your business needs within a multicloud environment.
Session ID 9009P-1

Achieve the Multicloud Maturity Needed to Align to Your Business
Explore how our experts guide organizations towards a “multicloud by design” approach, helping to identify key areas for multicloud maturity. Learn how to assess your current state using industry standards and discover tangible steps, alongside real-world examples of success with Dell Technologies Services in the Dell APEX portfolio.
Session ID 1002P-1

Modern Data Center

Go from Fragmented to Unified with a Modern Security Strategy
Join our panel of experts from top security vendors as we dive into the complexities of securing your organization. Explore topics such as cybersecurity maturity, Zero Trust, day-to-day management challenges and strategies for reducing exposures and enhancing threat detection to safeguard data and recover swiftly from cyberattacks.
Session ID 9002P-1

Simplify Your Storage Infrastructure Experience
Discover Dell’s new lifecycle support service designed to optimize your storage solutions over time, featuring a dedicated technical advisor, flexible upgrades and world-class support. Join us to learn about this service delivered through a seamless subscription model and supported by a three-year satisfaction guarantee.
Session ID 9010P-1 / 9010P-2 

Innovate at the Edge

Ignite Innovation at the Edge with Real-world use Cases for Success
Discover how Dell experts tackle operational hurdles like speed to market, edge security and scalability in edge innovation. Explore real-world examples showcasing the effectiveness of strategic planning and cutting-edge technologies like Dell NativeEdge and AI.
Session ID 9001P-1 / 9001P-2

Modern Workplace

AI-driven PC support: Unlocking the Power of Automation
Experience the transformative power of AI as it equips PCs with an expanding array of self-healing features. Join us to discover how Dell enables customers to integrate AI across their support journey, elevating both IT and user productivity.
Session ID 9003P-1

Manage Your PC Lifecycle with Dell Client Services
Join us to see how Dell supports efficient IT operations and enhances employee experiences through end-to-end PC lifecycle management.
Session ID 9004P-1

Your AI Journey Starts with Modern and Responsible PC Deployment
Join us to discover how Dell’s PC deployment solutions empower IT teams to operate more efficiently, from initial setup to sustainable device retirement.
Session ID 9005P-1

Sustainability at Your Service: Managing Your IT Lifecycle
Explore our Services portfolio designed to support your sustainability objectives. From carbon footprint reductions to responsible recovery programs, we empower you to optimize efficiency and productivity while integrating sustainability into your operations.
Session ID 8002P-1 / 8002P-2

We Hope to See You in Las Vegas

Our Services experts can’t wait to connect with you and answer any questions that you may have. We hope to see you at Dell Technologies World 2024!

Not registered yet? No problem. Register here.

About the Author: Ricardo Calderon

Ricardo Calderon serves as Vice President of Marketing for Dell Technologies Services and Payment Solutions at the company's headquarters in Austin, Texas. In this role, he leads global marketing strategies aimed at enhancing brand perception, awareness, and customer satisfaction. With a focus on innovation, diversity, and talent development, Ricardo is dedicated to driving impactful results. Joining Dell 23 years ago after completing his Master's degree at the University of Texas at Austin, Ricardo has held various key positions within the company. Starting as an Enterprise Brand Manager, he played a vital role in developing the PowerEdge brand and expanding product lines. Subsequently, he took charge of Partner Marketing, leading global channel strategies before ascending to the role of VP of Marketing in 2016. Prior to Dell, Ricardo worked as a Regional Category Manager at Procter and Gamble, where he spearheaded customer and point-of-sale marketing initiatives. Notably, he crafted trade-marketing strategies for the introduction of Pringles in Peru and Bolivia, along with brand upgrades in various categories. Ricardo holds an MBA from The University of Texas at Austin and a Bachelor of Science in Industrial Engineering from Universidad de Lima. Beyond his professional achievements, he takes pride in his role as a husband and father of two.